voco Sandpiper All-Inclusive Resort - Front Desk Supervisor
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Daily Pay
Medical insurance
Dental Insurance
Vision Insurance
short-term disability
long-term disability
Paid Time Off
Employee assistance program
401k Retirement Plan
Job Description
Our establishment is a respected hotel that prides itself on delivering exceptional hospitality and memorable guest experiences. We are committed to creating a welcoming atmosphere where every guest feels valued and cared for. With a strong focus on quality service, professionalism, and a supportive work environment, we strive to maintain high standards that set us apart in the competitive hotel industry. Our team is composed of dedicated professionals who work collaboratively to ensure smooth operations and outstanding guest satisfaction. We encourage personal growth and offer comprehensive benefits to support the well-being of our employees.
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Job Requirements
- high school diploma or equivalent
- 2 to 3 years progressive experience in hotel or related field
- previous supervisory experience preferred
- valid driver’s license
- compliance with certification requirements including food handlers, alcohol awareness, CPR, and first aid
- strong communication and leadership skills
- ability to work in a fast-paced environment
- excellent problem-solving capabilities
Job Qualifications
- high school diploma or equivalent
- college coursework in hospitality or related field helpful
- 2 to 3 years of progressive experience in hotel or related field
- previous supervisory experience preferred
- valid driver’s license
- compliance with food handlers, alcohol awareness, CPR, and first aid certifications
Job Duties
- greet guests with genuine warmth and keep check-ins and check-outs smooth and stress-free
- manage reservations, VIP requests, and ensure every guest feels like a star
- track logs, manage messages and packages, and handle all front desk details with professionalism and speed
- monitor room rates, packages, and promotions to boost revenue while providing value to guests
- build and lead a strong, communicative team and train new associates
- address guest concerns and workplace issues confidently and creatively
- maintain safety and service standards consistently
A simple hiring platform for hospitality businesses.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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