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ASM Global logo

VIP Experience Host/Hostess - Boeing Center at Tech Port

Job Overview

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Employment Type

Part-time
Hourly
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Compensation

Hourly
Range $12.75 - $17.25
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Work Schedule

Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
flexible schedule
Employee Discounts
Training and Development
Professional work environment

Job Description

ASM Global is a world-leading company specializing in the management of public assembly facilities, offering a premier environment for events, entertainment, and community gatherings across the globe. It partners with various venues to deliver exceptional event experiences by providing comprehensive services ranging from venue management to premium client hospitality. Known for its commitment to excellence and innovation, ASM Global continually strives to enhance the guest and client experience in all its managed locations.

One of the distinguished venues under ASM Global's management is the Boeing Center at Tech Port, located in San Antonio, Texas. This state-of-the-art facility hosts numerous high-prof... Show More

Job Requirements

  • Minimum 21 years of age
  • hospitality experience
  • ability to work evenings, weekends, and holidays
  • reliable transportation
  • capable of standing long hours and lifting up to 50 pounds
  • ability to communicate effectively with clients and staff
  • ability to handle multiple tasks simultaneously
  • must maintain professional appearance
  • must be able to follow instructions
  • capable of working under pressure
  • able to work independently and as part of a team
  • willing to work additional hours as needed
  • must adapt to changing situations

Job Qualifications

  • Hospitality experience
  • high-volume restaurant, nightclub, or lounge experience preferred
  • prior host or sales experience preferred
  • ability to work independently and as part of a team
  • excellent communication, writing, and public speaking skills
  • strong interpersonal skills
  • experience in customer service, sales, or fine dining roles
  • ability to work under stress
  • proficiency in handling credit card transactions
  • ability to work in loud and crowded environments
  • motivated and accountable
  • flexible schedule accommodating nights, weekends, and holidays
  • bi-lingual candidates encouraged
  • minimum age 21
  • reliable transportation

Job Duties

  • Adapt easily to organization requirements and guidelines
  • handle credit cards responsibly
  • maintain a pleasant and professional attitude
  • work flawlessly under stress and pressure
  • welcome VIP members and guests and memorize their names
  • provide excellent service to all premium guests
  • pitch, sell and collect payment for upgrades
  • maintain appearance and dress according to guidelines
  • promote the venue and membership program
  • complete assigned data collection, marketing, and social media tasks
  • maintain cleanliness and orderliness of premium areas
  • manage table reservations and guest list minimums
  • assist with side-work and opening/closing procedures
  • report breakage or damage immediately to management
  • participate in training sessions and meetings
  • contribute to VIP satisfaction and retention
  • assist team members
  • manage complaints efficiently
  • usher VIP clients to and from seats
  • provide personal attention to ensure guest satisfaction
  • liaise with supervisor to report on events and activities at shift end
  • stay informed about facility amenities

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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