Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401k plan with company match
Paid Time Off
Opportunities for growth and advancement
Supportive team environment
Job Description
Pineview Veterinary Hospital and Pet Resort is a trusted name in veterinary care located in Waunakee, Wisconsin. This establishment offers a unique and comprehensive approach to pet health and wellness by combining traditional and alternative medical treatments. Their philosophy centers on evaluating each animal individually to ensure personalized and appropriate care, which underscores their commitment to the health and comfort of every patient. The hospital is dedicated to building lasting partnerships with pet owners, aiming to support pets in leading long, healthy lives through professional and compassionate services. Under the care of skilled veterinarians like Dr. Laura Meffert, Pineview Veterinary... Show More
Job Requirements
- High school diploma or equivalent
- Exceptional phone etiquette
- Strong multi-tasking abilities
- Efficiency with keen attention to detail
- Proficient computer skills
- Team-oriented mindset
- Ability to thrive under pressure
Job Qualifications
- Demonstrated commitment to core values
- Computer knowledge including keyboarding and use of communication tools such as email and internet
- Working knowledge of veterinary terminology including pronunciation and spelling
- Excellent spelling and grammar skills
- Ability to handle varied and sometimes difficult conditions including highly emotional situations
- Ability to display tact and respect with clients and team members even in busy or hectic conditions
- Ability to conduct oneself in a confident, calm, and professional manner during stressful situations
- Genuine liking for animals and their owners and interest in working in animal care field
Job Duties
- Maintain and uphold the core values and mission statement of the hospital
- Greet clients and pets by name with a smile and a positive, solution-oriented attitude
- Answer phones promptly and professionally using a multi-line phone system
- Screen and route calls to appropriate staff and take and deliver messages promptly
- Schedule appointments and surgeries according to hospital scheduling guidelines and make confirmation calls
- Note details discussed during client conversations in medical records accurately
- Enter accurate charges and explain invoices showing value for care provided
- Collect payments including cash, credit cards, and checks with proper ID verification
- Verify eligibility of clients with charge accounts
- Check and update client contact information and medical records
- Fill prescription refill forms and provide routine administration instructions to clients
- Advise clients on preventive care products and retail items
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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