Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $18.00 - $21.00
Work Schedule
Rotating Shifts
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid Time Off
competitive compensation
opportunities for growth
Job Description
Pineview Veterinary Hospital and Pet Resort is a well-established veterinary care provider located in Waunakee, WI. Known for its unique approach to animal health, Pineview combines both traditional and alternative medical care to ensure every pet receives individually tailored treatment. This facility emphasizes comfort and compassionate care for all patients, with the goal of fostering long-lasting health and well-being for pets. The hospital is staffed by dedicated veterinarians, including Dr. Laura Meffert, who are committed to listening to pet owners and answering their questions, thus creating strong partnerships between the hospital team and pet families. The veterinary hospital not only... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in customer service or veterinary receptionist role preferred
- Exceptional phone etiquette
- Strong multi-tasking abilities
- Attention to detail and efficiency
- Proficient computer skills
- Ability to work under pressure and handle stressful situations
- Team-oriented mindset
Job Qualifications
- Demonstrated commitment to company core values
- Strong computer skills including keyboarding and email/internet use
- Working knowledge of veterinary terminology
- Excellent spelling and grammar skills
- Ability to display tact and respect with clients and team members
- Ability to remain confident, calm, and professional under pressure
- Genuine liking for animals and passion for working in veterinary care
Job Duties
- Greet clients and pets by name with a smile and a positive attitude
- Answer phones promptly and professionally using a multi-line phone system
- Schedule appointments and surgeries according to hospital scheduling guidelines
- Enter accurate charges and explain invoices to clients
- Collect payment for services rendered including cash, credit cards, and checks
- Verify eligibility of clients with charge accounts
- Maintain and update medical and computer records accurately
- Provide routine administration instructions and fill prescription refill forms
- Advise clients on flea/tick preventatives, heartworm preventatives, and other retail products
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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