Veterinary Receptionist

Waunakee, WI, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $19.00 - $21.00

Benefits

competitive salary

Medical insurance

Dental Insurance

vision coverage

401k plan with company match

Opportunities for growth and advancement

Work-life balance with a great schedule

Job Description

Waunakee Veterinary Clinic, located at 1004 Quinn Dr, Waunakee, WI 53597, is a progressive and compassionate veterinary practice dedicated to providing exceptional care for pets and their owners. As part of the veterinary community, Waunakee Veterinary Clinic prioritizes the well-being of animals through a combination of compassionate service, professional medical care, and a supportive team environment that values collaboration and growth. The clinic is rapidly expanding, offering opportunities for professional advancement and personal development within a dynamic and nurturing workplace.

The role of Veterinary Receptionist at Waunakee Veterinary Clinic is a vital position within the practice, acting as ... Show More

Job Requirements

High school diploma or equivalent
Previous experience in a customer service or receptionist role preferred
Basic computer literacy required
Excellent communication skills
Ability to multitask and stay organized in a fast-paced environment
Strong attention to detail
Ability to work under pressure
Familiarity with veterinary terminology is a plus
Must be able to handle emotional situations with professionalism
Willingness to work full-time (30+ hours per week) at the Waunakee location

Job Qualifications

Demonstrated commitment to MVP core values
Computer knowledge including keyboarding and use of communication tools (email/internet)
Working knowledge of veterinary terminology with correct pronunciation, spelling, and understanding
Excellent spelling and grammar skills
Ability to handle varied and sometimes difficult situations including highly emotional scenarios
Ability to display tact and respect with clients and team members
Ability to maintain calm and professional demeanor under stress
Genuine liking for animals and their owners and enthusiasm for working in animal care

Job Duties

Maintain and uphold the core values and mission statement of MVP
Greet clients and pets by name with a smile and a positive, solution-oriented attitude
Answer phones promptly and professionally using a multi-line phone system
Schedule appointments and surgeries according to hospital scheduling guidelines and provide confirmation calls
Enter accurate charges and explain invoices to clients
Collect payment including cash, credit card, and checks
Verify eligibility of clients with charge accounts
Check medical and computer records for accuracy and scan new documents to patient records
Fill prescription refill forms and provide routine administration instructions
Advise clients on preventive care such as flea/tick and heartworm preventatives
Note details discussed during client conversations in medical records

Job Location

You may be also interested in: