Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Range $17.25 - $20.75
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401k
Incentive programs
flexible schedule
Job Description
Petco Animal Supplies, Inc. is a leading health and wellness company dedicated to improving the lives of pets, pet parents, and Petco partners. With a workforce of over 29,000 employees and operating more than 1,500 pet care centers across the U.S., Mexico, and Puerto Rico, Petco is an established brand in the pet industry. These centers include over 250 Vetco Total Care hospitals, hundreds of preventive care clinics, and eight distribution centers. Petco's mission focuses on delivering purpose-driven work that benefits not only pets but also people and the planet. The company's core values highlight a love for all pets,... Show More
Job Requirements
- High school diploma
- Minimum of one year experience in veterinary practice or customer service role
- Excellent communication skills
- Compassion and professionalism under stressful conditions
- Strong telephone and computer proficiency
- Ability to work collaboratively in a team environment
- Flexibility to learn and adapt
- Preferred familiarity with Practice Management Systems
Job Qualifications
- High school diploma
- At least one year's previous experience working in veterinary practice or a customer-facing role
- Excellent written and verbal communication skills
- Compassionate and sympathetic with ability to maintain professionalism during stressful situations
- Exceptional telephone and computer skills
- Team player with willingness to learn new techniques and adapt to change
- Preferred experience using a Practice Management System
Job Duties
- Assume primary responsibility for answering the practice phone and routing calls appropriately
- Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing online bookings
- Greet all visitors to the practice and notify technical staff when they arrive
- Monitor wait times and make accommodations during peak or busy times and emergencies
- Participate in the training of new staff members and disseminate general practice knowledge
- Ensure the waiting area is consistently cleaned and well-stocked with appropriate materials
- Confirm all appointments by client preferred communication method prior to appointment day
- Provide backup support to technical staff by assisting with room preparation and patient discharge when needed
OysterLink supports hiring across hospitality industries.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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