Valet Parking Supervisor - Ann Arbor, Mi

Ann Arbor, MI, USA|Onsite

Job Overview

Employment Type

Full-time

Part-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $11.00

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401k

Paid Time Off

Paid training

Tuition Assistance

Job Description

Parking Management Company (PMC) is a nationally recognized leader in parking services, headquartered in Nashville, Tennessee. Specializing in hospitality-driven parking solutions, PMC caters to a diverse range of industries including hotels, resorts, residential communities, healthcare facilities, restaurants, and event venues. By focusing on a white-glove, customer-first approach, PMC is dedicated to enhancing the guest experience through seamless service and effective management of parking operations. With operations across multiple states, PMC offers a comprehensive suite of services such as valet and self-parking management, shuttle transportation, event parking coordination, and porter/bell services. The company prides itself on being an extension of the... Show More

Job Requirements

High school diploma or equivalent
Minimum 1 year supervisory or related experience preferred
Valid driver’s license
Clean motor vehicle record with no more than three moving violations in three years
Pass and maintain a clean background check
Ability to perform essential duties with or without reasonable accommodation
Willingness to follow company policies and procedures
Ability to work all shifts and 40+ hours onsite
Capacity for extended standing and walking
Ability to lift moderate weights
Use personal cell phone for work-related communication if needed

Job Qualifications

High school diploma or general education degree
Minimum of 1 year supervisory or related customer service/hospitality experience preferred
Management or leadership training, certifications, or business education preferred
Valid driver’s license with a clean motor vehicle record
Ability to provide exceptional guest service through professional communication and active listening
Adaptability to changing work environments and competing demands
Dependability with adherence to safety procedures and timely task completion
Ability to engage and motivate staff while promoting quality and continuous improvement

Job Duties

Assist the Guest Service Manager in overseeing daily valet operations and staff performance
Address guest questions, concerns, service issues, and claims with professionalism and prompt resolution
Verify associates are in full uniform and maintain proper grooming standards before clocking in
Lead daily pre-shift meetings to communicate updates and encourage teamwork
Manage the setup and breakdown of valet equipment and staging areas
Oversee tip handling, including shift cuts and reporting, and support payroll accuracy
Supervise valet operations to ensure safety in key handling and vehicle management
Foster a team-oriented culture focused on exceptional guest service

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

We didn't receive the exact location for this job posting,

please contact the employer.

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