Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Professional development opportunities
employee wellness program
Job Description
Pechanga Resort Casino (PRC) is a renowned entertainment destination located in Temecula, California. It is one of the largest casinos in the state, offering a comprehensive range of gaming options, dining experiences, luxury accommodations, and live entertainment. PRC is operated by the Pechanga Band of Luiseño Indians and has gained recognition for its commitment to excellence, customer service, and innovation within the hospitality and gaming industry. The resort aims to provide guests with a memorable experience marked by outstanding amenities and Four Diamond service standards. This prestigious rating reflects the high level of quality and service guests can expect during... Show More
Job Requirements
- High school diploma or general education degree (GED)
- 3 to 6 months related experience and/or training
- ability to read and comprehend simple instructions
- ability to write simple correspondence
- ability to effectively present information to guests and team members
- valid class C driver license
- clean driving record with no demerit points
- ability to drive a manual transmission
- must qualify to obtain and maintain a class A gaming license
- willing to work weekends and/or holidays
- flexible with hours and shifts
- ability to work under stressful situations
- professional demeanor
Job Qualifications
- A high school diploma or general education degree (GED)
- or 3 to 6 months related experience and/or training
- ability to present information effectively in one-on-one and small group situations
- ability to read and comprehend simple instructions, short correspondence, and memos
- ability to write simple correspondence
- ability to compute rate, ratio, and percent and to interpret bar graphs
- ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions
- ability to work with problems involving a few concrete variables in standardized situations
- must qualify to obtain and maintain a class A gaming license
- valid class C driver license
- clean driving record with no demerit points
- ability to drive a manual transmission
- professional demeanor
- good attitude
- great smile
- ability to make eye contact while speaking
Job Duties
- Greet and welcome all guests and provide PRC and city information
- check cars for damage and record details of damage on parking ticket
- park and retrieve guest cars from assigned location
- lock cars and ensure that keys and files are stored in the proper location
- respond to telephone lines
- answer and respond to radio inquiries for valet parking via radio
- adhere to all Highway Traffic Acts
- respond efficiently to special requests from guests
- comply with resort policies and procedures
- comply with departmental service guarantees
- able to logically and independently plan, organize, and complete work in a timely manner
- able to perceive quality of work, read material, and review documents
- receive instructions and hear from guests and staff
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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