
Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $75,000.00 - $80,000.00
Work Schedule
Standard Hours
Weekend Shifts
Night Shifts
Benefits
Paid Time Off
Sick Time
Health Insurance
Dental Insurance
Vision Insurance
401k
Job Description
Personen NYC is a modern and stylish hotel nestled in the heart of Tribeca, New York City. Known for its design-driven atmosphere and commitment to hospitality excellence, the hotel offers a vibrant, creative environment where guests experience unparalleled comfort and service. Personen NYC stands out as a leader among Tribeca hotels due to its dedication to blending modern aesthetics with warm, personalized hospitality. The property fosters a culture of innovation and guest satisfaction, making it a sought-after destination for travelers seeking both style and substance.
We are currently seeking to fill two pivotal leadership positions within our dynamic team: Opera... Show More
We are currently seeking to fill two pivotal leadership positions within our dynamic team: Opera... Show More
Job Requirements
- Bachelor’s degree or equivalent experience
- 3+ years in hotel operations, rooms, or food and beverage management
- Proven supervisory experience
- Strong communication and interpersonal skills
- Ability to work under pressure
- Proficient with hotel systems and Microsoft Office
- Ability to work overnight shifts, weekends, and holidays for Overnight Operations Manager
- Detail-oriented with financial and analytical skills
- Flexible and reliable
- Passionate about hospitality and guest service
Job Qualifications
- 3+ years of progressive hotel experience in operations, rooms, or food and beverage
- Proven leadership and supervisory background
- Strong communication skills
- Tech-savvy with hotel systems and Microsoft Office
- Passion for hospitality and guest experience
- 1+ year experience in hotel front office, audit, or operations at lifestyle or luxury property
- Supervisory experience for overnight role
- Financial and analytical skills
- Calm and solutions-driven leadership
- Knowledge of PMS systems, FSD certification a plus
Job Duties
- Oversee daily hotel operations across front office, housekeeping, engineering, and food and beverage
- Serve as Manager on Duty, keeping operations running smoothly in the General Manager's absence
- Build and lead a high-performing team with coaching and support
- Drive service standards that delight guests
- Partner with leadership on financial reports, cost control, and overall performance
- Maintain compliance with brand standards and safety regulations
- Be visible, approachable, and proactive on the hotel floor
- Lead overnight hotel operations as Manager on Duty
- Supervise front office, housekeeping, and engineering during night shifts
- Handle guest arrivals, late check-ins, requests, and emergencies with confidence
- Perform nightly audit duties including balancing daily charges, reconciling accounts, and preparing reports
- Ensure property safety and security protocols are followed
- Train, support, and motivate overnight associates
- Communicate with day leadership to ensure smooth handoffs
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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