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Job Overview
Employment Type
Temporary
Compensation
Hourly
Range $21.82 - $31.94
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Job Description
Sonoma County Indian Health Project, Inc. (SCIHP) is a respected health care organization dedicated to providing comprehensive medical services to the Native American community in Santa Rosa, California, and surrounding areas. The organization prioritizes culturally sensitive health care tailored to the unique needs of Native American populations, respecting their diverse cultural heritage, traditions, and historical context. SCIHP is well-known for its commitment to improving health outcomes through exceptional medical care, education, community outreach, and support services. The organization places a strong emphasis on creating a welcoming environment that fosters trust, comfort, and effective communication between healthcare providers and patients, thereby... Show More
Job Requirements
- High school diploma or general education degree (GED)
- six months experience as receptionist or clerk, preferably in the medical setting
- pass a pre-employment drug screen
- pass a physical examination
- pass SCIHP background investigation
- sensitivity to the needs of the Native American community
- respect for cultural heritage, traditions, and historical context of the Native American community
Job Qualifications
- High school diploma or general education degree (GED)
- six months experience as receptionist or clerk, preferably in a medical setting
- excellent communication and customer service skills
- proficiency with Electronic Health Record systems
- ability to handle multiple tasks and work in a fast-paced environment
- motivated and compassionate individual
- basic interviewing skills
- ability to maintain patient and employee confidentiality
- teamwork and collaboration skills
Job Duties
- Receives all scheduled medical patients
- greets them in a courteous and helpful manner
- checks patients in using the Electronic Health Record
- answers all incoming calls and directs them to appropriate individuals or departments
- anticipates patient anxieties, answers patients’ questions, maintains reception area workflow, and informs patients of delays or waiting times
- gathers information through basic interviewing skills, explains policies, clarifies information, and maintains confidentiality
- coordinates with Patient Service Specialist for gathering information and referring non-funded patients for assistance
- demonstrates excellent teamwork by helping with workload
- performs other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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