Team Member (LEHIGH UNIVERSITY)

Saxbys is a vibrant and community-focused cafe located within Lehigh University in Bethlehem, PA. Known for its commitment to quality, Saxbys offers a diverse menu of coffee, teas, smoothies, and pastries that cater to the tastes of a collegiate environment and community members alike. The cafe is dedicated to creating a warm and inviting atmosphere where guests feel valued through excellent service and superb beverage craftsmanship. Saxbys prioritizes hospitality, community engagement, and a positive work environment driven by its core values: We are a Community Serving our Community, Embrace being O.D.D (Outgoing, Detail-oriented, and Disciplined), Profit Creates Opportunity, Live with Pride, Passion, and Purpose, Care Personally and Communicate Openly, and Serve Yourself by Serving Others.

This position at the Lehigh University cafe location offers a starting pay of $13 per hour and provides an excellent opportunity for individuals who are passionate about customer service, coffee culture, and working in a dynamic team setting. As a team member at Saxbys, you will be an integral part of a friendly and fast-paced cafe environment that focuses not just on serving high-quality beverages but also on creating memorable guest experiences.

The role centers on welcoming guests with warmth and hospitality from the moment they enter the cafe. You will be responsible for educating guests about the extensive menu choices and providing personalized suggestions that enhance their cafe experience. This interpersonal engagement is crucial as it fosters a community atmosphere rooted in openness and genuine care. In addition to guest interaction, the role requires proficiency in preparing a wide variety of beverages, including coffee-based drinks, smoothies, cold brews, and iced teas, all crafted to the highest standards that Saxbys is known for.

Operational efficiency and maintaining cleanliness are key aspects of this position. You will ensure that the cafe remains organized and inviting while executing all tasks with attention to detail and discipline to minimize guest recovery situations. Continuous learning is encouraged, and completion of training via the Schoox online platform is a requirement, ensuring that team members stay knowledgeable and skilled in cafe operations.

Self-leadership and teamwork form the backbone of success at Saxbys. The ideal candidate will demonstrate openness in communication, self-awareness, and initiative to contribute positively to the workplace. Punctuality, preparedness, and collaboration with colleagues and leadership are essential to uphold the cafe’s mission and core values. Working at Saxbys offers more than just a job; it's about joining a community committed to making life better through meaningful service and quality offerings.