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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $43,300.00 - $69,500.00
Work Schedule
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
flexible schedule
Job Description
Our winery is a distinguished establishment nestled in a world-renowned wine region, dedicated to crafting exceptional wines that celebrate the full spectrum of terroir and tradition. As a leader in the hospitality and wine industry, we offer guests a unique experience that combines exquisite wine tastings, educational tours, and exclusive events. Our commitment to quality, authenticity, and guest satisfaction has made us a preferred destination for wine enthusiasts and connoisseurs seeking memorable moments in a stunning setting.
We are currently seeking a passionate, hospitality-driven Tasting Room Manager to elevate the guest experience and oversee private events at our wine... Show More
We are currently seeking a passionate, hospitality-driven Tasting Room Manager to elevate the guest experience and oversee private events at our wine... Show More
Job Requirements
- 3+ years of hospitality management experience
- Proven experience managing private events or catered functions
- Strong knowledge of wine regions, varietals, and food & wine pairing
- Demonstrated ability to lead, motivate, and develop a team
- Excellent interpersonal and communication skills
- Proficiency with POS systems and basic Microsoft Office / Google Workspace tools
- Ability to work weekends, holidays, and evenings
- Valid food handler’s certification and responsible beverage service certification or ability to obtain
Job Qualifications
- 3+ years of hospitality management experience, preferably in a winery, restaurant, or luxury venue setting
- Proven experience managing private events or catered functions
- Strong knowledge of wine regions, varietals, and food & wine pairing
- Demonstrated ability to lead, motivate, and develop a team
- Excellent interpersonal and communication skills with a natural ability to connect with guests
- Proficiency with POS systems and basic Microsoft Office / Google Workspace tools
- Ability to work weekends, holidays, and evenings as required by the event calendar
- Valid food handler’s certification and responsible beverage service certification or ability to obtain
- WSET Level 2 or higher certification, or equivalent wine education preferred
- Experience with wine club management platforms such as Commerce7, WineDirect, VinoShipper preferred
- Background in luxury hospitality, hotel, or resort management preferred
- Experience in social media content creation and digital marketing for events preferred
Job Duties
- Oversee daily tasting room operations, ensuring a welcoming, premium guest experience from arrival to departure
- Lead, schedule, and train a team of tasting room associates, servers, and hospitality staff
- Develop and deliver engaging wine education experiences, including flights, seated tastings, and tours
- Maintain deep knowledge of the winery’s portfolio, viticulture practices, and storytelling to share with guests
- Monitor guest feedback and continuously improve service standards and offerings
- Plan, coordinate, and execute private events, corporate gatherings, wine club dinners, seasonal celebrations, and weddings
- Serve as the primary point of contact for event clients from initial inquiry through post-event follow-up
- Collaborate with catering partners, vendors, and internal teams to ensure seamless event execution
- Manage event logistics including setup, staffing, timeline management, and breakdown
- Develop event packages, pricing, and proposals in alignment with revenue goals
- Drive tasting room and event revenue through upselling, wine club membership growth, and retail sales
- Set and track KPIs including daily sales targets, wine club conversion rates, and event bookings
- Manage POS systems, inventory, and daily cash reconciliation
- Develop promotional strategies and seasonal programming to increase traffic and revenue
- Recruit, hire, onboard, and develop tasting room and events staff
- Conduct regular team meetings, training sessions, and performance reviews
- Ensure compliance with plcb licensing regulations, health and safety standards, and responsible alcohol service
- Prepare weekly reports on sales performance, staffing, and guest feedback for senior leadership
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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