Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive pay
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
401(k) Plan
Career development opportunities
Job Description
The Stratosphere Casino, Hotel & Tower is an iconic property located in the heart of Las Vegas, renowned for offering spectacular views and an unforgettable entertainment experience. This landmark has recently undergone a comprehensive renovation, including revitalization of its facilities and the launch of a brand-new steak and seafood dining concept. It stands as a symbol of luxury and innovation on the Las Vegas Strip, offering guests not only a place to stay but a destination filled with excitement, entertainment, and exquisite dining. The Stratosphere Casino, Hotel & Tower is dedicated to providing exceptional guest experiences, focusing on both high-quality... Show More
Job Requirements
- At least six months previous experience working in a full service dining venue preferred
- experience providing high-touch guest service expected in an upscale room environment preferred
- must be team-oriented
- ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- ability to effectively communicate in English, both written and verbal
- high school diploma or equivalent preferred
- at least 21 years of age
- health work card
- alcohol awareness work card
- non-gaming work card
- frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs
- walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
- use tools or equipment requiring a high degree of dexterity 75% of the time
- vision, hearing, speaking and literacy (critical)
- specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- working inside in a noisy, smoky, and hot or cold environment
Job Qualifications
- At least six months previous experience working in a full service dining venue preferred
- experience providing high-touch guest service expected in an upscale room environment preferred
- must be team-oriented
- ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- ability to effectively communicate in English, both written and verbal
- high school diploma or equivalent preferred
- at least 21 years of age
Job Duties
- Greets the guest in an upbeat and positive manner
- pre-determines which food plates are for which guests and presents the items without having to ask guest(s) who ordered each plate
- balance and carry large banquet trays with food to the table
- enthusiastically delivers food orders from the kitchen to the guest tables
- maintains strong knowledge of menu items, beverages and proper garnish and plate specifications
- assists expeditor with garnishment duties, as needed
- prepares to-go orders for guests
- assists bus persons with the clearing and cleaning of tables and replenishing guests' water and/or non-alcoholic beverages
- assists with resolving guest complaints ensuring guest satisfaction and communicates situation to management
- provides outstanding guest service expected in an upscale dining outlet throughout the dining experience
- maintains knowledge of hotel services and local activities in order to respond to guest inquiries
- monitors and maintains cleanliness, sanitation, and organization of assigned work areas
- resets both large and small trays to ensure proper supplies are available
- ensures all food is served within health, safety, and sanitation guidelines
- maintains knowledge and complies with all departmental policies, procedures, and service standard expectations
- assist other employees, when needed, in instances of side work, drink orders, etc.
- other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
OysterLink is built for hospitality recruitment.
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