Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $10.50 - $16.00
Work Schedule
Standard Hours
Day Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
competitive pay
Career development opportunities
Job Description
The Stratosphere Casino, Hotel & Tower stands as one of the most iconic landmarks on the Las Vegas Strip, offering breathtaking views and an unforgettable entertainment experience. Known for its towering presence and vibrant atmosphere, the Stratosphere blends luxury accommodation with thrilling casino gaming, dynamic nightlife, and an array of innovative dining options. Recently renovated and revamped extensively, this establishment has introduced a fresh, upscale steak and seafood dining experience designed to captivate both locals and visitors alike. The continued evolution of the Stratosphere presents unique career opportunities for individuals seeking to elevate their professional journey within a high-energy, world-class... Show More
Job Requirements
- At least six months previous experience working in a full service dining venue preferred
- Experience providing high-touch guest service expected in an upscale room environment preferred
- Must be team-oriented
- Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- Ability to effectively communicate in English, both written and verbal
- High school diploma or equivalent preferred
- At least 21 years of age
- Health work card
- Alcohol awareness work card
- Non-gaming work card
- Frequently lift, carry, push, pull or otherwise move objects weighing up to 35 lbs
- Walking or standing up to 100% of the time, including movement on slippery and/or narrow surfaces
- Use tools or equipment requiring a high degree of dexterity 75% of the time
- Vision, hearing, speaking and literacy (critical)
- Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus
- Working inside in a noisy, smoky, and hot or cold environment
Job Qualifications
- At least six months previous experience working in a full service dining venue preferred
- Experience providing high-touch guest service expected in an upscale room environment preferred
- Must be team-oriented
- Ability to manage multiple tasks and remain calm in a very high-paced, busy environment
- Ability to effectively communicate in English, both written and verbal
- High school diploma or equivalent preferred
- At least 21 years of age
Job Duties
- Greet the guest in an upbeat and positive manner
- Pre-determine which food plates are for which guests and present the items without having to ask guest(s) who ordered each plate
- Balance and carry large banquet trays with food to the table
- Enthusiastically deliver food orders from the kitchen to the guest tables
- Maintain strong knowledge of menu items, beverages and proper garnish and plate specifications
- Assist Expeditor with garnishment duties, as needed
- Prepare to-go orders for guests
- Assist bus persons with the clearing and cleaning of tables and replenishing guests' water and/or non-alcoholic beverages
- Assist with resolving guest complaints ensuring guest satisfaction and communicate situation to management
- Provide outstanding guest service expected in an upscale dining outlet throughout the dining experience
- Maintain knowledge of hotel services and local activities in order to respond to guest inquiries
- Monitor and maintain cleanliness, sanitation, and organization of assigned work areas
- Reset both large and small trays to ensure proper supplies are available
- Ensure all food is served within health, safety, and sanitation guidelines
- Maintain knowledge and comply with all departmental policies, procedures, and service standard expectations
- Assist other employees, when needed, in instances of side work, drink orders, etc.
- Other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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