Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $14.00
Work Schedule
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Retirement Plan
Flexible Schedule
Training and Development
Uniform allowance
Job Description
Statehouse is a renowned full-service, professional restaurant known for delivering exceptional dining experiences with an emphasis on high-quality food, attentive service, and a welcoming atmosphere. The establishment prides itself on a strong team-oriented environment where every staff member contributes to creating memorable moments for guests. Employing a dedicated team that values hospitality, collaboration, and customer satisfaction, Statehouse has built a reputation for offering an inviting ambiance combined with culinary excellence. The restaurant operates with a friendly yet professional demeanor, embracing both tradition and innovation in its service approach. As a Host at Statehouse, you play a critical role in shaping... Show More
Job Requirements
- Availability to work evenings and weekends
- Ability to stand and walk for extended periods
- Ability to communicate clearly with guests and team members
- Basic computer skills including point of sale and reservation management systems
- Ability to multitask and manage customer waitlists accurately
- Physical ability to lift or move up to 20 pounds occasionally
- Previous experience in customer service or hospitality preferred
- Availability to work on Saturdays and during winter breaks if a student
- Willingness to work in a fast-paced restaurant environment
- High school diploma or equivalent
Job Qualifications
- Listening
- Verbal communication
- Customer focus
- Customer service
- Basic safety
- People skills
- Action oriented
- Organization
- Selling to customer needs
- Attendance
- Client relationships
Job Duties
- Greets and seats guests
- presents menus to guests
- informs them of special catch and soups
- Treats all guests in a manner to ensure their complete satisfaction
- Always strives to exceed guests' expectations
- Takes names on a waiting list
- Runs the floor plan board
- Observes tables and keeps track of clean, dirty and occupied tables
- Takes guest information and quotes wait times to guests accurately when tables are not immediately available
- Responsible for distribution of parking vouchers and monitoring coat check
- Cleans and organizes the host closet
- Cleans, organizes and stocks menus at host area
- Answers phone and answers questions concerning the menu and restaurant
- Answers phone and takes orders pertaining to room service
- Interacts with guests as they arrive and as they leave the restaurant to ensure positive dining experience
- Maintains restrooms throughout shift
- Sweeps foyer and front entrance area frequently
- Keeps windows and wine wall clean
- Maintains and updates the information wall
- Performs other duties as directed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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