Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $43,900.00 - $66,500.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
employee discount
Retirement Plan
Flexible Schedule
Training and development opportunities
Job Description
Safeway is a leading supermarket chain known for its commitment to providing high-quality groceries and exceptional customer service across its stores. The company emphasizes a customer-centric approach and focuses on creating a welcoming and efficient shopping environment. Safeway combines tradition with modern retail techniques to meet the diverse needs of its customers, offering a variety of products, from fresh produce to ready-to-eat meals, including specialty departments such as Starbucks coffee bars within its stores.
The Starbucks Department Manager at Safeway plays a crucial role as the primary point of contact for customers within the Starbucks section. This positio... Show More
The Starbucks Department Manager at Safeway plays a crucial role as the primary point of contact for customers within the Starbucks section. This positio... Show More
Job Requirements
- High school diploma or equivalent
- Previous customer service experience
- Basic computer skills for order entry
- Ability to train and supervise staff
- Effective communication skills
- Ability to work standing and moving for extended periods
- Willingness to comply with store policies and procedures
- May require permits or licenses depending on store location
Job Qualifications
- Ability to follow company customer service procedures
- Demonstrated prior customer service skills or related experience
- Ability to interact with customers and co-workers
- Ability to understand and follow directions
- Prior management experience desired
Job Duties
- Provide customer service as currently defined by the employer within the scope of the position and within company policy
- Speak with customers to resolve problems with sales, dissatisfaction of service, or other problems related to the operation of the department
- Train, schedule, and supervise barista workers to ensure optimum staffing patterns for the department
- Provide financial reporting to Store Manager and Field Supervisor
- Ensure product quality
- Change signs and prices as directed by merchandising
- Write order in the order guidebook and enter into computer. Check order for completeness upon arrival
- Brew coffee, tea and chocolate
- Operate electronic cash register to total customers' final bill. Receive payment for customer purchase and count back correct change
- Maintain cleanliness of coffee service area of the store
- Set up and maintain displays in coffee area
- Replace stock in preparation area from supply area
- Other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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