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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Free admission to Carowinds
FREE tickets for friends and family
10% discount on food
20% discount on merchandise
inclusive work environment
Exclusive associate-only events
opportunities for career growth
Job Description
Springhill Suites at Carowinds is a vibrant and welcoming hotel that prides itself on delivering exceptional guest experiences in the beautiful Carolinas. As part of the Marriott International family, this establishment offers a blend of comfort, convenience, and friendly service, ideally situated near Carowinds amusement park. With a strong commitment to quality and guest satisfaction, Springhill Suites provides an environment where both guests and employees thrive. Springhill Suites at Carowinds is more than just a hotel; it is a place where memorable experiences begin and lasting impressions are made. The hotel attracts visitors from all walks of life, including families,... Show More
Job Requirements
- minimum age of 18 years
- previous hotel front desk experience required
- ability to operate property management systems
- excellent communication skills
- capability to handle confidential information with discretion
- ability to work flexible hours including weekends and holidays
- strong problem solving skills
- ability to remain calm under pressure
Job Qualifications
- charismatic attitude and spirit to serve
- ability to operate a computer and learn the property management system
- previous hotel front desk experience required
- previous Marriott experience is a plus
- independent problem solving skills with a sense of urgency
- ability to work as a team in a fast-paced environment
- ability to remain calm during emotionally charged situations
- good judgement and commitment to safety
- ability to work and interact with people from diverse backgrounds
- availability including some weekdays, weekends, evenings, and holidays
Job Duties
- handle guest registration and property management including secure and confidential handling of credit card information
- sell amusement park tickets
- solve guest related concerns professionally following Marriott's guest recovery process
- maintain property key control
- stock the Market convenience area
- maintain an inviting lobby environment
- respond to emergency situations by following hotel protocol and facilitating fire and life safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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