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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Exact $15.00
Work Schedule
Weekend Shifts
Benefits
Free admission to Carowinds and other Six Flags parks
FREE tickets for friends and family
Discounts on food
Discounts on merchandise
Work with a diverse team
Exclusive associate-only events
Job Description
Springhill Suites at Carowinds is a premier hotel establishment located near the excitement of the Carowinds amusement park, making it an ideal destination for travelers seeking comfort, convenience, and fun. As part of the Marriott family, Springhill Suites prides itself on delivering exceptional hospitality services with a focus on creating memorable experiences for every guest. This hotel combines the warmth of a welcoming atmosphere with modern amenities and a friendly staff dedicated to ensuring guest satisfaction. Whether guests are visiting for leisure, family vacations, or business, they can expect exceptional service and comfortable accommodations to enhance their stay in the... Show More
Job Requirements
- Minimum age of 18 years
- previous hotel front desk experience required
- ability to operate computer and learn property management system
- availability to work weekdays weekends evenings and holidays
- good communication skills
- ability to work under pressure
- problem solving skills
- commitment to guest service and satisfaction
Job Qualifications
- Charismatic attitude and spirit to serve
- ability to operate a computer and learn the property management system
- previous hotel front desk experience required
- previous Marriott experience a plus
- have independent problem solving skills and sense of urgency
- ability to work as a team in a fast-paced environment
- ability to remain calm during emotionally charged situations
- good judgement and a commitment to safety
- ability to work and interact with people from diverse backgrounds
- availability to include some weekdays weekends evenings and holidays
Job Duties
- Handle guest registration and property management while maintaining proprietary information including credit card information in a secure and confidential manner
- sell amusement park tickets
- solve guest related concerns in a positive and professional manner by following Marriott's guest recovery process
- maintain property key control
- stock the Market
- maintain inviting lobby
- respond to emergency situations by following hotel protocol and facilitate fire and life safety procedures
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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