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City of Tempe Arizona logo

Special Events Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $106,000.00 - $157,000.00
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Work Schedule

Standard Hours
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Benefits

13 paid holidays and 1 personal day
vacation accrual
Sick leave accrual
medical benefits
Dental benefits
vision benefits
Wellness Program
Medical reimbursement program
Tuition Reimbursement
retirement plan participation
Supplemental retirement plans
Floating holiday leave

Job Description

The City of Tempe is a dynamic and progressive municipality located in Arizona, known for its vibrant community and commitment to providing exceptional public services. As part of its dedication to enhancing community life, the City offers a diverse range of programs and services. One of its key departments, Community Services, particularly the Recreation division, plays an essential role in organizing public events and recreational activities that enrich the lives of residents and visitors alike. Tempe’s public events reflect the city’s character, culture, and values, making it a welcoming place for all community members. The city values inclusivity, safety, cultural... Show More

Job Requirements

  • Five years of experience in special events management, hospitality, venue operations, or related experience
  • bachelor's degree in public administration, event management, communications, recreation, or a closely related field
  • must pass criminal history review
  • must pass post offer/pre-employment drug and alcohol screen
  • position classified as safety sensitive which prohibits all marijuana use
  • ability to work Monday-Friday, 8:00 a.m. to 5:00 p.m.
  • eligibility to perform the essential functions of the position with or without reasonable accommodation

Job Qualifications

  • Bachelor's degree in public administration, event management, communications, recreation, or a closely related field
  • five years of experience in special events management, hospitality, venue operations, or related experience
  • preferred certifications include Certified Festival and Event Executive, Certified Crowd Manager, and FEMA Emergency Management Institute training (IS-15.B, IS-100, IS-200, IS-700, IS-800)
  • strong leadership, organizational, and communication skills
  • ability to manage budgets and coordinate with multiple stakeholders
  • demonstrated ability to handle high-pressure situations calmly
  • customer service orientation
  • knowledge of city, county, and state regulations related to special events

Job Duties

  • Oversees and evaluates event operations
  • facilitates the Special Event Task Force coordinating the review and approval of event applications and identifies operational protocols with internal departments and external organizers
  • ensures compliance with city, county, and state laws and policies by coordinating inspections, overseeing enforcement efforts and maintaining relationships with regulatory agencies
  • supervises the work of assigned personnel, including assigning and reviewing work, providing guidance, and conducting performance evaluations
  • develops and manages special events operational budget
  • tracks expenses and forecasts needs
  • responds to and resolves public inquiries
  • administers the special event permitting system and serves as the primary system administrator and primary liaison to IT for system functionality, user support, and updates
  • participates in contract development, Request for Proposal (RFP) processes and vendor negotiations
  • advises City leadership and City Council on special event strategy, policy updates, operational impacts, and opportunities for innovation and improvement
  • prepares and delivers reports and presentations on event operations and outcomes
  • represents the City with boards, commissions, City Council, community organizations, stakeholders, and partner agencies

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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