Ensemble Hospitality

Spa - Receptionist - Part Time

Job Overview

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Employment Type

Hourly
Full-time
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Compensation

Type:
Hourly
Rate:
Exact $21.00
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Work Schedule

Flexible
Weekend Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401(k) with Company Match
Paid Time Off
Holiday pay
Employee Discounts

Job Description

Vinarosa Resort and Spa is a distinguished luxury resort located in the heart of Sonoma County Wine Country. This intimate resort boasts 78 beautifully appointed guest rooms, nestled amidst 92 acres of scenic vineyards, providing a serene and picturesque destination for travelers seeking both relaxation and rejuvenation. Renowned for its exceptional hospitality, Vinarosa Resort offers world-class amenities including fine dining experiences and comprehensive spa services that cater to the diverse needs of its guests. The resort is designed to create an immersive retreat combining the beauty of nature with luxury accommodations and expert services, making it a sought-after location for... Show More

Job Requirements

  • High school diploma or equivalent
  • previous experience in spa, salon, hotel, or luxury hospitality preferred
  • strong customer service skills
  • proficiency in Microsoft Office and/or spa booking systems
  • excellent communication and interpersonal skills
  • ability to multitask and work under pressure
  • availability to work flexible hours including weekends and holidays

Job Qualifications

  • Previous spa, salon, hotel, or luxury hospitality experience preferred
  • strong customer service and interpersonal communication skills
  • ability to multitask and stay organized in a fast-paced environment
  • computer skills in Microsoft Office and/or Book4Time spa booking systems (POS)
  • flexible availability including weekdays, weekends, evenings, and holidays

Job Duties

  • Greet guests with a professional, friendly, and welcoming attitude
  • manage spa appointments, confirmations, and schedule changes
  • handle check-in/check-out and process payments accurately
  • maintain a clean, organized spa front desk and reception area
  • provide information on spa services, enhancements, and amenities
  • promote and sell retail products (earn 10% commission on sales)
  • support spa leadership and team members as needed

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location