Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $20.00
Work Schedule
Standard Hours
Benefits
Company parties
competitive salary
Employee Discounts
free uniforms
Paid Time Off
Profit sharing
Training and Development
Wellness resources
Job Description
The Woodhouse Day Spas is a premier spa franchise founded in 2001, known for its fresh and innovative approach to self-care and wellness. Recognized as America's best day spa in 2012 and 2013 by American Spa Magazine, Woodhouse has established itself as a leader in approachable luxury with over 85 locations nationwide. The company focuses on providing a holistic wellness experience that lasts long after guests leave the spa. Committed to excellence, the Woodhouse brand is powered by a dedication to delivering unparalleled guest experiences centered on total well-being. The franchise operates independently with each location owned and managed by... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in customer service or hospitality preferred
- Ability to communicate effectively
- Strong interpersonal skills
- Availability to work full time or part time
- Willingness to learn and be trained in company procedures
- Ability to maintain a professional and positive attitude
Job Qualifications
- High school diploma or equivalent
- Previous customer service experience preferred
- Strong communication and interpersonal skills
- Ability to work in a fast-paced, team-oriented environment
- Passion for wellness and luxury service
- Friendly and approachable demeanor
- Flexibility to work various shifts including weekends and holidays
Job Duties
- Provides personal attention from the time the guest walks through the door
- Educates guests on the Woodhouse experience including welcoming, locker room introduction, and seamless service
- Answers the phone cheerfully each time
- Acts as the brand ambassador ensuring a clean, safe environment with appropriate lighting, music, and scent
- Remembers guest preferences such as favorite drinks, neck wraps, birthdays, and anniversaries
- Serves as backup for leadership when needed, maintaining smooth operations
- Supports and promotes the company culture and guest experience standards
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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