Woodhouse Spas logo

Woodhouse Spas

Spa Concierge

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Exact $8.50
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Work Schedule

Standard Hours
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Benefits

competitive pay
Incentive programs
Paid vacation
generous employee discounts
Paid training
State of the Art Facility
Equal opportunity employer

Job Description

The Woodhouse Day Spas is an esteemed spa franchise recognized as America’s best day spa in both 2012 and 2013 by American Spa Magazine. Established in 2001, Woodhouse has grown into a premier spa franchise with over 85 locations nationwide, offering a fresh and holistic approach to self-care and wellness. The company prides itself on being a leader in affordable luxury, providing an unparalleled spa experience that fosters total well-being for every guest. Each spa location is independently owned and operated by franchisees who maintain high standards of excellence while ensuring personalized and professional service in every interaction. Woodhouse’s commitment... Show More

Job Requirements

  • High school diploma or equivalent
  • Willingness to work full time or part time
  • Ability to provide personal, attentive guest service
  • Excellent verbal communication skills
  • Ability to multitask and manage time effectively
  • Professional appearance and demeanor
  • Ability to work in a fast-paced environment

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in customer service or hospitality preferred
  • Excellent communication and interpersonal skills
  • Strong attention to detail and ability to remember guest preferences
  • Ability to work both independently and as part of a team
  • Positive attitude with a passion for helping others
  • Basic proficiency in phone and computer operations

Job Duties

  • Provides personal attention from the time the guest walks through the door
  • Educates guests on the Woodhouse experience including a warm welcome, introduction to the locker room and amenities, and helps ensure a seamless experience
  • Answers the phone with a smile each and every time
  • Acts as brand ambassador by maintaining a clean, safe environment with the right lighting, music, and scent
  • Remembers small personal details such as guests' favorite drinks, warm neck wraps, birthdays, and anniversaries
  • Serves as backup for the leadership team to ensure smooth daily operations

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Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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