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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $45,700.00 - $61,700.00
Work Schedule
Flexible
Benefits
Health Insurance
Paid Time Off
Professional development opportunities
Employee Discounts
Retirement Plan
Job Description
Hard Rock Casino Rockford, operated by 815 Entertainment, is a premier gaming and entertainment destination located in Rockford, Illinois. Renowned for its vibrant atmosphere, exceptional guest services, and world-class dining experiences, Hard Rock Casino Rockford aims to provide an unforgettable experience to all its visitors. As a standout in the casino and hospitality industry, the establishment prides itself on blending classic rock culture with modern luxury, offering not only gaming opportunities but also top-tier food and beverage service. The casino’s commitment to excellence extends to its team members, fostering an environment where employees are encouraged to develop professionally while delivering... Show More
Job Requirements
- Minimum of 8 years progressive food preparation experience or completion of a culinary arts degree or accredited apprenticeship
- minimum of 4 years of progressive food preparation experience
- at least 1 year in a supervisory capacity
- must obtain and maintain a valid driver’s license and all licenses/certifications per federal, state, and gaming regulations
- must successfully pass background check
- must be at least twenty-one years of age
Job Qualifications
- Minimum of 8 years progressive food preparation experience or completion of a culinary arts degree or accredited apprenticeship
- minimum of 4 years of progressive food preparation experience
- at least 1 year in a supervisory capacity
- knowledge of pertinent federal, state, and local laws, codes, and regulations
- knowledge of standard safety and sanitation practices for food and beverage service
- ability to communicate clearly and concisely both orally and in writing
- ability to be flexible with varying shifts and time schedules
- ability to deliver programs that create a service level of excellence
- ability to communicate effectively with all levels of team members and outside contacts
- ability to act professionally in a constantly changing environment
- ability to monitor and control cash flow and asset security
- ability to link scheduling to customer flow
- ability to use all tools related to the position including knives, slicers, and choppers
- ability to review and comprehend recipes and necessary documentation
- ability to inspect quality of all food items
Job Duties
- Create an atmosphere that induces guests to choose Hard Rock Casino Rockford for gaming entertainment
- actively build and retain guest relations and mentor team members to provide superior guest service
- hire, train, motivate, evaluate, and supervise staff ensuring they receive adequate guidance and resources
- establish and maintain training and development procedures to achieve superior guest service standards
- maintain department objectives, standards, guidelines, and budget to ensure proper management
- monitor food purchasing, staffing, food preparation, and inventory to control costs and waste
- monitor and evaluate food preparation by observing cooking techniques and tasting results to ensure quality and consistency
- assist in developing menu changes to ensure variety and food quality
- monitor and advise on food storage to ensure quality and compliance with health requirements
- assist Hard Rock Cafe Chef in other kitchen areas as needed
- operate, maintain, and oversee all kitchen equipment daily
- perform work regularly and predictably
- attend and participate in meetings, completing follow-up as assigned
- perform other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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