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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $21.00
Work Schedule
Rotating Shifts
Benefits
Retirement Plan
Associate Shopping Program
Health and wellness programs
Discount Marketplace
Identity Theft Protection
Pet insurance
voluntary benefits
Medical
Dental
Vision
Life insurance
Disability insurance
Commuter Benefits
Employee assistance program
flexible spending accounts
Job Description
TouchPoint Support Services is a dedicated division within Compass Healthcare, a leader in the foodservice industry committed to providing hospitality at Ascension Health hospitals across the United States. Located at Beacon Medical Center, 1521 Gull Road, Kalamazoo, MI, TouchPoint’s mission centers on delivering exceptional service that supports patients, families, and visitors through high-quality meals, facilities management, and patient support. The organization prides itself on fostering a culture of care, collaboration, and excellence, truly understanding that their work is pivotal in creating 'moments that matter' for the communities they serve. As a part of Compass Group, a globally recognized leader in... Show More
Job Requirements
- Two years of previous cooking experience
- One year of previous supervisory experience preferred
- Ability to work full-time Monday through Friday with some rotating weekends and holidays
- Ability to follow approved cooking recipes and food safety standards
- Ability to supervise and manage food service associates
- Strong organizational and communication skills
- Willingness to work in a healthcare food service environment
Job Qualifications
- Two years of previous cooking experience
- One year of previous supervisory experience preferred
- Ability to follow approved recipes and production standards
- Experience supervising hourly food service associates
- Knowledge of food safety and sanitation procedures
- Strong communication skills for customer interaction
- Ability to manage inventory and monitor product consumption and waste
- Leadership and training skills
Job Duties
- Cooks and prepares food following approved recipes and production standards
- Ensures all deadlines are met based on production orders
- Supervises hourly food service associates including interviewing, scheduling, payroll, training, counseling, and recommending disciplinary actions
- Stores food in designated areas following all corporate, state, and federal food safety and sanitation procedures
- Ensures proper food handling, presentation, portion control and maintenance of appropriate serving temperatures
- Maintains sanitation of equipment, supplies, and utensils
- Cleans workstations thoroughly before leaving area
- Keeps display equipment clean and free of debris during meal service
- Interacts with customers to resolve complaints in a friendly, service-oriented manner
- Demonstrates complete understanding of daily menu items and accurately explains them to associates and customers
- Monitors inventory and deliveries of product and supplies
- Tracks product production, consumption, and waste
- Informs supervisor when supplies or product are low
- Performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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