Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $12.00
Work Schedule
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Free games
Flexible Schedule
Employee Discounts
Job Description
Dave & Buster's is a renowned entertainment and dining venue known for combining a full-service restaurant with an exciting arcade and interactive games environment. With locations across the United States, Dave & Buster's has established itself as a leader in providing guests with a fun, social atmosphere where experiences are unforgettable and entertainment is the priority. The company prides itself on offering more than just food and drinks, as it integrates cutting-edge games and interactive activities to create an engaging environment for families, friends, and colleagues alike. Its commitment to employee satisfaction is evident in its flexible scheduling options, supportive... Show More
Job Requirements
- Work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
Job Qualifications
- Must be at least 18 years of age
- Must be able to read and communicate in English
- Skilled in effectively communicating with guests to generate enthusiasm
- Ability to work in fast paced and noisy environments
- Must maintain a neat, clean and professional appearance according to dress code
- Ability to work flexible schedules including days, nights and weekends
- Customer service experience is a plus
- Knowledge of games or entertainment industry is a plus
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Take prompt corrective action where necessary or suggest alternative courses of action
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guest's needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the amusement team when something beyond basic technical assistance is required
- Partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the social bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Be skilled in effectively communicating with guests in order to generate enthusiasm about the d&b experience
- Be able to read and communicate in English
- Dress in proper dress code requirements, looking neat, clean and professional at all times
- Be at least 18 years of age
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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