
Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $12.00 - $16.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off
Job Description
Dave & Buster's is a unique and dynamic entertainment and dining establishment that combines the excitement of an arcade with the enjoyment of food and drinks, creating a perfect setting for fun and social gatherings. Known for its vibrant atmosphere and interactive gaming experiences, Dave & Buster's offers guests an unparalleled combination of food, drinks, and games in an environment designed for celebration and all-out fun. The company prides itself on its inclusive culture, flexible work schedules, and commitment to providing excellent customer service. Employees at Dave & Buster's enjoy a positive work environment filled with engaging interactions, opportunities for... Show More
Job Requirements
- Must be at least 18 years of age
- Ability to read and communicate in English
- Work days, nights and/or weekends as required
- Work in noisy, fast paced environment with distracting conditions
- Read and write handwritten notes
- Lift and carry up to 30 pounds
- Move about facility and stand for long periods of time
- Walk or stand 100% of shift
- Reach, bend and stoop frequently
Job Qualifications
- Minimum age of 18 years
- Ability to communicate effectively with guests
- Knowledge of game types and ability to provide tips is preferred
- Experience in customer service or hospitality is an advantage
- Ability to work in a fast-paced, noisy environment
- Basic technical skills to support service
- Strong teamwork and interpersonal skills
- Ability to follow company policies and alcohol awareness guidelines
Job Duties
- Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
- Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
- Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
- Create an environment of high engagement and fun for our guests
- Guide groups of guests through collaborative activities and games
- Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
- Understand guests' needs to determine which game(s) is best for the group
- Support guests with any service and basic technical questions
- Alert the amusement team when something beyond basic technical assistance is required
- Partner with the service team to ensure our guests receive prompt and attentive beverage and food service
- Complete any required side work to support the set-up and break down of the social bays
- Reset and clean bays to approved standards after use to prepare for next guests
- Adhere to company's sanitation procedures
- Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
- Assess guest demeanor and identify when behavior should be called to the attention of a manager
- Assist other team members as needed or as business dictates
- Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
- Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
- Be able to read and communicate in English
- Dress in proper dress code, looking neat, clean and professional at all times
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location

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