Dave & Buster's, Inc. logo

Dave & Buster's, Inc.

Social Bay Concierge

Job Overview

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Employment Type

Hourly
Part-time
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Compensation

Type:
Hourly
Rate:
Range $12.00 - $16.00
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Work Schedule

Flexible
Day Shifts
Weekend Shifts
Night Shifts
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401k
Free games
flexible schedules
Paid Time Off

Job Description

Dave & Buster's is a unique and dynamic entertainment and dining establishment that combines the excitement of an arcade with the enjoyment of food and drinks, creating a perfect setting for fun and social gatherings. Known for its vibrant atmosphere and interactive gaming experiences, Dave & Buster's offers guests an unparalleled combination of food, drinks, and games in an environment designed for celebration and all-out fun. The company prides itself on its inclusive culture, flexible work schedules, and commitment to providing excellent customer service. Employees at Dave & Buster's enjoy a positive work environment filled with engaging interactions, opportunities for... Show More

Job Requirements

  • Must be at least 18 years of age
  • Ability to read and communicate in English
  • Work days, nights and/or weekends as required
  • Work in noisy, fast paced environment with distracting conditions
  • Read and write handwritten notes
  • Lift and carry up to 30 pounds
  • Move about facility and stand for long periods of time
  • Walk or stand 100% of shift
  • Reach, bend and stoop frequently

Job Qualifications

  • Minimum age of 18 years
  • Ability to communicate effectively with guests
  • Knowledge of game types and ability to provide tips is preferred
  • Experience in customer service or hospitality is an advantage
  • Ability to work in a fast-paced, noisy environment
  • Basic technical skills to support service
  • Strong teamwork and interpersonal skills
  • Ability to follow company policies and alcohol awareness guidelines

Job Duties

  • Deliver an unparalleled guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun
  • Keep immediate supervisor promptly and fully informed of all problems or unusual matters of significance
  • Welcome and engage all guests by providing exceptional service that creates unforgettable experiences
  • Create an environment of high engagement and fun for our guests
  • Guide groups of guests through collaborative activities and games
  • Be the knowledge master of the game types and provide tips and tricks to the guests to have the best experience
  • Understand guests' needs to determine which game(s) is best for the group
  • Support guests with any service and basic technical questions
  • Alert the amusement team when something beyond basic technical assistance is required
  • Partner with the service team to ensure our guests receive prompt and attentive beverage and food service
  • Complete any required side work to support the set-up and break down of the social bays
  • Reset and clean bays to approved standards after use to prepare for next guests
  • Adhere to company's sanitation procedures
  • Follow alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests
  • Assess guest demeanor and identify when behavior should be called to the attention of a manager
  • Assist other team members as needed or as business dictates
  • Maintain a favorable working relationship with all other company team members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness
  • Communicate effectively with guests to generate enthusiasm about the Dave & Buster's experience
  • Be able to read and communicate in English
  • Dress in proper dress code, looking neat, clean and professional at all times

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

We didn't receive the exact location for this job posting,
please contact the employer.