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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.10
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
Retirement Plan
flexible scheduling
Training and Development
Job Description
This restaurant is a well-established quick service restaurant (QSR) dedicated to providing customers with high-quality food and exceptional service in a clean and welcoming environment. With a strong emphasis on operational excellence, this restaurant follows strict standards for food quality, cleanliness, sanitation, and customer service to ensure every guest has a positive dining experience. The establishment values teamwork, consistency, and compliance with health and safety regulations, making it a preferred workplace for individuals interested in advancing their careers in restaurant management.
The Shift Manager role is an essential leadership position within the restaurant's management team. Reporting directly to the Restau... Show More
The Shift Manager role is an essential leadership position within the restaurant's management team. Reporting directly to the Restau... Show More
Job Requirements
- High school diploma or GED
- Must be at least 18 years of age
- ServSafe certification
- Ability to stand for long periods
- Ability to lift and move up to 50 pounds
- Willingness to work flexible hours including weekends and holidays
- Strong communication skills
- Leadership capabilities
- Ability to handle cash
- Knowledge of food safety procedures
- Experience in fast food or QSR environment preferred
Job Qualifications
- High school diploma or GED
- Must be at least 18 years of age
- ServSafe certification is required
- Strong verbal communication skills, with the ability to listen attentively, understand others perspectives, and respond clearly
- Capable of influencing others and gaining commitment to maintain high operational standards
- Basic math skills to handle tasks such as counting change, totaling orders, and analyzing labor and food costs
- Ability to exercise sound judgment and make decisions based on situational needs and operational goals
- Capable of handling day-to-day challenges confidently, adapting to multiple demands, and adjusting priorities quickly in a dynamic environment
- Proven ability to manage teams effectively, ensuring high customer satisfaction and smooth operations
- Exhibits a positive and professional appearance, demeanor, and energy at all times
Job Duties
- Ensure the restaurant is clean and well-maintained, and that all company procedures are followed
- Uphold the standards for food quality, cleanliness, sanitation, and customer service
- Effectively manage costs within budgeted levels, including cash handling, food products, labor, paper supplies, energy consumption, and other operational expenses
- Responsible for cash register setup and smooth shift transitions during shift changes
- Oversee and manage the shift, supervising and directing team members, maintaining clear communication, and ensuring a focus on customer service
- When requested, train new and existing team members in various job stations and operational procedures
- Complete all required shift management administrative tasks, including reports, sales readings, and necessary documentation
- Post sales readings, and conduct shift awareness walk-throughs to ensure operations are running smoothly
- Observe and enforce all safety and security procedures, ensuring a safe working environment for both staff and customers
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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