Marco's Franchising, LLC logo

Marco's Franchising, LLC

Shift Manager

Job Overview

briefcase

Employment Type

Full-time
clock

Compensation

Type:
Hourly
Rate:
Range $16.00 - $17.00
clock

Work Schedule

Standard Hours
Day Shifts
diamond

Benefits

Medical
Dental
Vision
Voluntary life
401(k)
Paid Time Off
Tuition Assistance

Job Description

Marco's is a leading and rapidly growing pizza restaurant chain renowned for delivering high-quality, freshly made pizzas that emphasize quality in every ingredient. The company prides itself on making its dough fresh daily in-store, using signature sauce, and topping every pizza with a special three-cheese blend. Beyond excellent food, Marco's is deeply committed to people-first values, which translate into a focus on hospitality, support for team members, and a strong dedication to giving back to the communities it serves. Joining Marco's means becoming part of a family that champions quality, integrity, and community-mindedness, creating memorable guest experiences every day. The... Show More

Job Requirements

  • High school diploma or equivalent
  • Must be at least 18 years of age
  • Valid driver’s license with a safe driving record
  • Ability to obtain and maintain any required food handler certifications
  • Strong communication, leadership, and interpersonal skills
  • Basic math and computer skills for cash handling and reporting
  • Ability to stand for extended periods up to 10 hours per shift
  • Ability to lift and carry up to 50 lbs

Job Qualifications

  • High school diploma or equivalent
  • Previous experience in food service or restaurant operations, preferably in a leadership or supervisory role
  • Knowledge of food safety, sanitation regulations, and kitchen operations
  • Strong communication, leadership, and interpersonal skills
  • Basic math and computer skills for cash handling and reporting

Job Duties

  • Supervise and support store crew across all workstations during shifts to leads crew members and direct shift operations of the restaurant in the absence of the general manager or assistant manager including leading and training employees
  • Perform all crew member tasks when needed including makeline, cut table, oven monitoring, packaging, order accuracy, and guest service
  • Maintain a clean, safe, and organized store environment
  • Monitor product quality and take corrective action when needed
  • Coordinate with drivers and the manager to ensure efficient and timely deliveries
  • Manage cash handling procedures and balance registers accurately
  • Ensure compliance with food safety, sanitation, and workplace safety standards
  • Provide coaching, feedback, and guidance to team members to build skills and improve performance
  • Assist with training new team members and setting clear expectations
  • Handle shift-related issues with professionalism and strong problem-solving skills
  • Communicate effectively with team members and guests to ensure smooth operations
  • Multitask and adapt in a fast-paced environment while maintaining a focus on guest satisfaction

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location