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Shift Leader

Job Overview

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Employment Type

Part-time
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Work Schedule

Flexible
Weekend Shifts
Night Shifts
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Benefits

Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and development programs
flexible schedule
Career advancement opportunities

Job Description

Daland Corporation operates a chain of restaurants and is a recognized name in the service industry known for its commitment to quality, customer satisfaction, and team member development. As part of its ongoing efforts to maintain exemplary service and operational excellence, the company is seeking a dedicated and experienced Shift Leader (SL) to join their team. Daland Corporation's establishments focus on delivering superior dining experiences, adhering to strict standards in food quality, cleanliness, and customer service. The company fosters a positive workplace environment, emphasizing teamwork, training, and consistent performance to meet business objectives, maintain profitability, and ensure customer loyalty.
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Job Requirements

  • Ability to work a minimum of three days and at least 30 hours per week with flexibility for late nights and weekends
  • Valid driver’s license, insurance, and access to an automobile
  • Willingness to travel occasionally for training and meetings including overnight stays
  • Access to a telephone at residence
  • Physical ability to lift heavy items, move quickly, and remain on feet for extended periods
  • Ability to maintain composure under stress
  • Mental ability to perform arithmetic and complete sales and tracking forms
  • Ability to perform duties of hourly team members when necessary
  • Effective communication with diverse groups of people

Job Qualifications

  • Previous restaurant management experience or prior Shift Manager/Leader experience with the company
  • Ability to manage cash and banking procedures
  • Strong leadership and team supervision skills
  • Knowledge of food safety and sanitation standards
  • Proficiency in scheduling and labor management
  • Excellent communication abilities
  • Ability to handle customer service issues effectively
  • Familiarity with inventory control and ordering systems
  • Capability to perform administrative duties including reporting and documentation
  • Valid driver’s license and reliable transportation

Job Duties

  • Execute plans to achieve sales and profit growth
  • Ensure compliance with company policies and procedures
  • Manage and control cash deposits, banking transactions, and minimize cash variances
  • Order, receive, and store inventory
  • Oversee food preparation to meet quality and safety standards
  • Manage labor costs and schedule team members efficiently
  • Address and resolve customer complaints
  • Maintain cleanliness and sanitation standards
  • Conduct team member training and performance evaluations
  • Implement marketing programs and maintain point of purchase displays
  • Perform preventive maintenance and ensure facility safety
  • Manage administrative tasks, paperwork, and reporting
  • Foster positive team relations and enforce disciplinary actions
  • Participate in recruiting and hiring processes

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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