Service Manager I

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $72,900.00 - $89,300.00
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Work Schedule

Standard Hours
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Benefits

competitive pay
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Health savings account
Commuter Spending Accounts
401(k) plan with Company Match
Employee assistance program
employee discount
Paid Time Off
Paid sick leave
Quarterly wellness days
opportunities for growth

Job Description

Din Tai Fung (DTF) is a globally acclaimed culinary icon that has earned worldwide recognition for its mastery in crafting Xiao Long Bao, the delicate soup dumpling that has become synonymous with exceptional Asian cuisine. Founded in 1972, Din Tai Fung remains a family-owned restaurant brand, meticulously passed down through generations, ensuring that the heritage and authenticity of its culinary traditions remain uncompromised. With over 165 locations spanning 13 countries, the brand has solidified its position as a leader in upscale dining experiences marked by quality, consistency, and attentive hospitality. Din Tai Fung's notable achievement includes Michelin recognition, which further... Show More

Job Requirements

  • High school diploma or equivalent
  • 3+ years restaurant management experience in casual or upscale casual dining
  • 1+ years of restaurant lead or supervisory experience preferred
  • Ability to stand for long periods of time
  • Ability to lift 20+ lbs
  • Comfortable with being exposed to hot and cold temperatures
  • Must be 18 years of age or older
  • Must be legally authorized to work in the United States

Job Qualifications

  • High school diploma or equivalent
  • 3+ years restaurant management experience in casual or upscale casual dining
  • 1+ years of restaurant lead or supervisory experience preferred
  • Strong leadership and communication skills
  • Ability to work in a fast-paced environment
  • Commitment to high-quality guest service

Job Duties

  • Oversee table turnover, dining room cleanliness, and the efficient delivery of food to guests, maintaining our brand promise of a seamless guest experience
  • Train, coach, and develop bussers and runners, instilling a strong sense of urgency, teamwork, and service pride
  • Communicate clear role expectations, monitor execution, provide feedback, and hold team members accountable to brand standards
  • Manage labor efficiency for bussing and food running teams while ensuring proper staffing during peak times
  • Assist with managing cleaning supplies and service tools essential for efficient FOH operations

Job Qualifications

Experience

Mid Level (3-7 years)

Job Location

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