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Service Manager - Cambridge

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $65,000.00 - $70,000.00
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Work Schedule

Standard Hours
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Benefits

Medical insurance
Dental Insurance
Vision Insurance
401K with employer matching
Paid vacation

Job Description

Row 34 Cambridge is a renowned restaurant known for its innovative approach to seafood and its commitment to delivering exceptional dining experiences. Situated in a vibrant culinary scene, Row 34 has established itself as a go-to destination for guests seeking fresh, high-quality dishes complimented by attentive service. The restaurant blends traditional culinary craftsmanship with a modern flair, creating an inviting atmosphere that appeals to both locals and visitors alike. At Row 34, the team takes pride in not only providing excellent food but also fostering a warm and inclusive environment where every guest feels valued and cared for. This dedication... Show More

Job Requirements

  • Must be professional, confident and kind
  • Must be a leader
  • Possess the ability to drive performance and success
  • Foster a dynamic, fun and inclusive culture
  • Should be excited about learning, teaching, mentoring and stepping out of comfort zones

Job Qualifications

  • Proven leadership experience in the hospitality industry
  • Strong communication and interpersonal skills
  • Ability to drive team performance and foster an inclusive culture
  • Experience mentoring and developing staff
  • Professional, confident, and kind demeanor
  • Passion for continuous learning and teaching
  • Knowledge of restaurant operations and guest service standards

Job Duties

  • Lead and mentor the hourly service team
  • Collaborate closely with the General Manager and Back of House team
  • Ensure exceptional guest service and experience
  • Drive team performance and operational success
  • Foster a dynamic, inclusive, and fun workplace culture
  • Promote learning, teaching, and personal growth within the team
  • Manage daily service operations and address challenges promptly

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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