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Service Assistant- NM Cafe

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Hourly
Range $19.61 - $24.51
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Work Schedule

Flexible
Weekend Shifts
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Benefits

employee discount
Dental Insurance
Health Insurance
Disability insurance
Opportunities for advancement
401(k)
Vision Insurance
Life insurance

Job Description

Neiman Marcus, a distinguished luxury retailer, is renowned for offering a curated product assortment and unparalleled services that cater to customers in Pursuit of the Extraordinary. The brand has built a legacy by merging the worlds of luxury designers with discerning customers over generations. With 36 brick-and-mortar stores, a robust digital presence, and dedicated remote selling, Neiman Marcus continually innovates in luxury retail through signature experiences like the Neiman Marcus Awards, Fantasy Gifts, seasonal campaigns, and unique "Retail-tainment" initiatives. As part of Saks Global's portfolio of world-class luxury retailers and real estate assets, Neiman Marcus consistently elevates luxury shopping beyond... Show More

Job Requirements

  • High school diploma or GED preferred
  • Experience in serving food and beverage and following proper table service guidelines
  • Ability to work autonomously
  • Motivated and results-driven
  • Knowledge of proper placement of china glass and flatware for table settings
  • Thorough knowledge of order of service and proper placement of table settings food and beverage as indicated by the kitchen ticket and the guidebook
  • Thorough knowledge of food including preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • Win together mentality
  • Role requires standing bending climbing stairs and lifting and carrying 35 pounds
  • Associates must be willing to work a flexible schedule based on business needs including evenings weekends and holidays

Job Qualifications

  • High school diploma or GED preferred
  • Experience in serving food and beverage and following proper table service guidelines
  • Ability to work autonomously
  • Motivated and results-driven
  • Knowledge of proper placement of china glass and flatware for table settings
  • Thorough knowledge of order of service and proper placement of table settings food and beverage as indicated by the kitchen ticket and the guidebook
  • Thorough knowledge of food including preparation and culinary terminology
  • Ability to interact graciously with the public and handle multiple duties at the same time
  • Exceptional customer service and problem-solving skills
  • Win together mentality
  • Role requires standing bending climbing stairs and lifting and carrying 35 pounds
  • Associates must be willing to work a flexible schedule based on business needs including evenings weekends and holidays

Job Duties

  • Focuses on table maintenance in the dining room including clearing and re-setting tables
  • Delivers popovers butter and pours water
  • Delivers food and beverage to guests as indicated by kitchen tickets
  • Maintains the bus station and beverage areas
  • Learns table numbers and sections in the dining area
  • Assists kitchen staff and service staff with any service needs such as additional customer requests restocking plates bagging to go orders setting up expediter station
  • Assists waitstaff with any service needs refilling beverages and running food from the kitchen to the dining room as needed
  • Sets up the dining room with key items including but not limited to coffee iced tea and ice
  • Maintains dining room by restocking glasses flatware and linens
  • Participates in daily pre-shift meeting
  • Executes pre-shift post-shift and daily and weekly duties as assigned by supervisor
  • Lifts and moves objects such as tables chairs highchairs etc.
  • Cleans and maintains restaurant and workstation
  • Maintains the highest level of hygiene standards including clean pressed uniform jacket and accompanying clothing and shoes clean and professionally styled hair and nails maintained to avoid food contamination risks
  • Reports to work area dressed appropriately and prepared to work with any necessary supplies equipment to perform job duties

Job Qualifications

Experience

Mid Level (3-7 years)


Job Location

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