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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $35,000.00 - $55,000.00
Work Schedule
Standard Hours
Weekend Shifts
Benefits
Competitive Bi-Weekly Pay
Tuition Reimbursement
Paid vacation
Paid sick time
Six paid holidays
Medical insurance
Dental Insurance
Vision Insurance
Company-paid Life Insurance
401(K) retirement savings plan with company match
Discounted Services on Personal and Immediate Family Vehicles
Opportunity for advancement
Job Description
Fausak Tires & Service is a well-established full-service auto center that has been serving its community since 1962. From its humble beginnings in a former root-beer stand, Fausak Tires has grown into a state-of-the-art auto service establishment known for quality customer service and expert care. Over the decades, the company has continually reinvested in its facilities, equipment, and most importantly, its team of dedicated personnel. This commitment to people and quality service has been a cornerstone of the business, setting it apart from competitors and creating deep relationships with employees, customers, and the community alike. The company’s enduring philosophy centers... Show More
Job Requirements
- High school diploma or equivalent
- strong communication and customer service skills
- basic knowledge of automotive services preferred
- valid driver’s license or ability to obtain within 30 days
- availability to work at least five days per week including Saturdays
- ability to maintain a professional appearance
- commitment to follow company procedures and standards
Job Qualifications
- Prior experience as a service advisor is helpful but not required
- professional appearance
- proven ability to work in a process-driven environment
- valid driver’s license or ability to obtain one within 30 days of hire
- ability to work a minimum of five days including Saturdays
Job Duties
- Promptly greet customers in a professional and courteous manner
- listen to and document customer concerns
- inspect vehicles and review service history
- recommend appropriate services
- clearly communicate technician recommendations
- promote sales of services, parts, and accessories
- provide accurate quotes including costs and completion times
- update customers on service status
- follow proper procedures when cashing out customer tickets
- explain warranties and completed inspections
- conduct post-repair and declined service follow-ups
- track new returns, core returns, and warranty parts
- perform other assigned duties
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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