Job Overview
Employment Type
Full-time
Part-time
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Great pay
overtime eligibility
Paid sick leave
Health Insurance
Dental Insurance
Life insurance
Education Assistance
Job Description
Maggiano's Little Italy is a distinguished chain of full-service Italian restaurants known for delivering an authentic dining experience inspired by the rich heritage of pre-war Little Italy. Each location is crafted to reflect the unique history and charm of its host city, combining traditional Italian family recipes with a contemporary, energetic atmosphere. This approach offers guests not only a meal but a cultural experience characterized by warm hospitality, delicious scratch kitchen dishes, and an inviting setting. With elegant dining rooms, banquet facilities, and a customer-friendly carryout service, Maggiano's has established itself as a welcoming culinary destination for families, friends, and... Show More
Job Requirements
- Provide minimum 2 years full-service restaurant experience
- Be punctual and meet schedule requirements
- Maintain courteous and pleasant demeanor
- Respond patiently to difficult guests
- Accept constructive criticism
- Collaborate well with co-workers
- Maintain a clean and well-groomed persona reflecting restaurant image
- Stand and walk throughout entire shift
- Transport food safely over uneven surfaces
- Carry food for parties of 4 in a single trip
- Transport food and beverages continually throughout the shift
- Move safely in all restaurant areas
- Work nights, weekends, and holidays
Job Qualifications
- Minimum of 2 years full-service restaurant experience or equivalent
- Knowledge of menu items and specials
- Familiarity with wine list, liquor list, and specialty drinks
- Understanding of restaurant accounting procedures
- Knowledge of restaurant layout including table and station numbers
- Familiarity with restaurant orientation materials, rules, and philosophies
- Ability to meet personal schedule requirements punctually
- Courteous, pleasant, and good-natured attitude
- Patience and courtesy in handling difficult guests
- Ability to accept constructive criticism
- Ability to work well with co-workers
Job Duties
- Take orders and serve food and beverages to guests in the restaurant and cocktail area
- Accurately account for and balance all sales and receipts
- Communicate clearly with kitchen staff verbally and through the computer register system
- Present and promote current specials and promotional materials to guests
- Accurately record and account for all guest checks and items ordered
- Accept payments and notify guests of any automatic gratuity
- Perform duties calmly under pressure and handle multiple tasks simultaneously
- Communicate patiently, clearly, and courteously with guests
- Follow procedures to ensure complete service according to operating standards
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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