Job Overview
Employment Type
Hourly
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Day Shifts
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Career development opportunities
Team-oriented environment
Job Description
TGI Fridays is a renowned casual dining restaurant chain that offers a vibrant and welcoming atmosphere for guests to enjoy an exceptional dining experience. Established with a commitment to delivering restaurant-inspired hospitality, TGI Fridays prides itself on creating memorable moments through great food, drinks, and top-notch service. With locations nationwide, the company has cultivated a reputation for its energetic environment, quality menu items, and customer-focused approach. The staff at TGI Fridays are encouraged to bring their unique personalities to the role, ensuring every guest feels valued and enjoys a personalized experience. As part of a family-driven company, TGI Fridays strives... Show More
Job Requirements
- Minimum age 21
- Ability to lift 30 lbs
- Ability to stand for 6-8 hours
- Must be able to deliver plates and food and clear tables
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well-groomed in company approved uniform at all times
- Must be able to operate POS system make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry guests and notify a manager
- Must be able to read and write notes to hearing impaired guests
- Must be able to read menus to sight-impaired guests
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach bend stoop and wipe counters tables
Job Qualifications
- Ability to converse naturally with guests without sounding scripted or intrusive
- Knowledge of POS systems and experience in operating them
- Experience in the food and beverage service industry preferred
- Excellent communication and interpersonal skills
- Ability to remain calm and professional during stressful or confrontational situations
- Basic math skills for handling cash and credit transactions
- Ability to work as part of a team and adapt to a fast-paced environment
Job Duties
- Greets guests with a genuine smile builds rapport and ensures an enjoyable quality dining experience
- Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
- Promptly and accurately takes food and beverage requests from guests
- Ensures expedient service of food and beverages to the guest
- Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
- Learns TGIF menu and beverages expertly recommends and upsells items
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
- Follows all Fridays Service Style Standards
- Accurately rings all orders into the POS system while simultaneously interacting with guests when applicable
- Practices conversational ordering by mentioning current promotional features
- Loves making guests feel valued
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
We didn't receive the exact location for this job posting,
please contact the employer.
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