Job Overview
Employment Type
Hourly
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $10.00 - $17.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Employee Discounts
Shift flexibility
Training and Development
team environment
Job Description
TGI Fridays is a well-established and beloved casual dining restaurant chain renowned for delivering an exceptional dining experience with a focus on lively ambiance and high-quality food. As a globally recognized brand, TGI Fridays combines great food and beverages with a fun and welcoming atmosphere, making it a top choice destination for guests looking to enjoy celebrating special moments or simply having a great time with friends and family. With numerous locations worldwide, the restaurant prides itself on a strong culture centered around hospitality and great customer service delivered in a festive environment. Working at TGI Fridays means joining a... Show More
Job Requirements
- Must be at least 21 years old
- Ability to lift up to 30 pounds
- Ability to stand and walk for 6-8 hours
- Must be able to deliver plates and food and clear tables
- Must be able to hear well amongst loud background noise
- Must be dressed neatly and well-groomed in company approved uniform at all times
- Must be able to operate POS system, make change correctly and make credit card transactions accurately
- Must be able to calmly respond to angry guests and notify a manager
- Must be able to read and write notes to hearing impaired guests
- Must be able to read menus to sight-impaired guests
- Must be able to verbalize menu items clearly to guests while taking their orders or responding to their request
- Must be able to read and write
- Must be able to stand and walk during entire shift
- Must be able to reach, bend, stoop and wipe counters/tables
Job Qualifications
- Ability to carry natural conversation with guests without sounding scripted or intrusive
- Knowledge of menu items and beverage offerings
- Experience with POS systems
- Ability to remain calm and professional when dealing with angry or difficult guests
- Strong communication skills including reading, writing, and verbalizing menu items clearly
- Capacity to work well in a team-oriented environment
- Basic math skills for handling cash and credit card transactions
Job Duties
- Greets guests with a genuine smile, builds rapport, and ensures an enjoyable, quality dining experience
- Looks for visual and verbal cues to identify the experience the guest wants and customizes the service to meet those expectations
- Promptly and accurately takes food and beverage requests from guests
- Ensures expedient service of food and beverages to the guest
- Frequently checks up on the guests and uses visual cues to provide silent service as appropriate
- Learns TGIF menu and beverages, expertly recommends and upsells items
- IDs all guests ordering alcoholic beverages who appear to be 40 years old or younger
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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