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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $85,000.00 - $112,000.00
Work Schedule
Standard Hours
Job Description
Marriott International, a leading global hospitality company, is renowned for its commitment to providing exceptional guest experiences and fostering a diverse and inclusive work environment. Among its many prestigious brands, The Westin Copley Place Boston stands out as a premier hotel located in the heart of Boston, Massachusetts. This full-service hotel combines modern luxury with a strong dedication to guest wellness, making it an ideal destination for travelers seeking comfort and rejuvenation. Marriott champions an equitable workplace culture, valuing the unique backgrounds and talents of its associates and promoting opportunities for growth and advancement.
The Westin Copley Place Boston... Show More
The Westin Copley Place Boston... Show More
Job Requirements
- High school diploma or GED
- 4 years experience in culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major
- 2 years experience in culinary, food and beverage, or related professional area
- strong communication and leadership skills
- knowledge of food handling and sanitation standards
- ability to manage operational budgets
- experience in staff training and development
- capability to work full time
- eligible to work in the United States
Job Qualifications
- High school diploma or GED with 4 years of experience in culinary, food and beverage, or related professional area
- or 2-year degree from an accredited university in Culinary Arts, Hotel and Restaurant Management, or related major with 2 years of related experience
- strong interpersonal and communication skills
- leadership ability in managing culinary teams
- knowledge of food safety and sanitation standards
- experience with budget and operational management
- ability to coach, mentor, and develop staff
- skills in preparing and presenting high-quality food
- proficiency in inventory and purchasing practices
- capacity to handle multiple tasks in a fast-paced environment
- commitment to customer service excellence
Job Duties
- Utilizes interpersonal and communication skills to lead, influence, and encourage others
- advocates sound financial/business decision making
- demonstrates honesty/integrity
- leads by example
- supervises and manages employees
- manages all day-to-day kitchen operations
- understands employee positions well enough to perform duties in employees' absence
- encourages and builds mutual trust, respect, and cooperation among team members
- serves as a role model to demonstrate appropriate behaviors
- ensures and maintains the productivity level of employees
- solicits employee feedback and reviews satisfaction results to address concerns
- ensures employees understand expectations and parameters
- establishes and maintains open, collaborative relationships within the team
- celebrates successes by publicly recognizing team member contributions
- leads shifts while preparing food items and executing requests based on specifications
- supervises and coordinates activities of cooks and workers engaged in food preparation
- develops, designs, or creates new culinary applications, ideas, relationships, systems, or products
- supervises kitchen shift operations and ensures compliance with Food & Beverage policies, standards, and procedures
- recognizes superior quality products, presentations, and flavors
- ensures compliance with food handling and sanitation standards
- follows proper handling and temperature protocols for food products
- ensures employees maintain required food handling and sanitation certifications
- assists Executive Chef with kitchen operations
- maintains purchasing, receiving, and food storage standards
- prepares and cooks foods of all types for regular service or special functions
- checks quality of raw and cooked food products
- assists in determining food presentation and creates decorative food displays
- provides services that exceed customer satisfaction and retention expectations
- manages day-to-day operations to meet customer quality and standards
- improves service by coaching and providing feedback
- observes service behaviors and provides feedback
- strives to improve service performance
- emphasizes guest satisfaction and continuous improvement
- empowers employees to provide excellent customer service
- sets positive examples for guest relations
- achieves and exceeds performance, budget, and team goals
- develops plans to prioritize, organize, and accomplish work
- manages department operations impact on overall property financial goals
- trains employees in safety procedures
- identifies developmental needs of staff and provides coaching and mentoring
- develops and teaches formal education or training programs
- manages payroll administration
- addresses issues with department manager and Human Resources
- utilizes Labor Management System for scheduling and tracking
- reviews staffing levels for guest service and financial objectives
- participates in employee disciplinary and appraisal processes
- implements corrective action plans
- communicates information clearly via multiple channels
- analyzes and solves problems effectively
- attends and participates in pertinent meetings
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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