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Landry's, LLC. logo

Senior Service Manager

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $72,000.00 - $82,000.00
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Work Schedule

Standard Hours
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Benefits

Extensive and well-rounded training program
Continued career development
Generous employee discounts on dining
Generous employee discounts on retail
Generous employee discounts on amusements
Generous employee discounts on hotels
multiple health benefit plans
Dental Insurance
Vision Insurance
voluntary life insurance
Short term disability insurance
flexible spending accounts
401(k)
Paid vacation
Monthly discretionary bonus potential

Job Description

This job opportunity is offered by a reputed company in the hospitality industry specializing in restaurant operations. The company is dedicated to delivering exceptional dining experiences and maintains high standards of service excellence. Recognized for its commitment to employee development, the organization provides a comprehensive training program and a range of benefits to foster career growth and satisfaction. The company culture emphasizes professionalism, teamwork, and customer-centric values, making it a great workplace for those passionate about the food and beverage industry.

The role on offer is a senior management position in a fast-paced, full-service, high-volume dining environment. This ro... Show More

Job Requirements

  • Minimum high school diploma or equivalent
  • At least 2 years of experience in senior restaurant management
  • Proven ability to manage high-volume dining operations
  • Strong knowledge of food and beverage service standards
  • Excellent communication and leadership skills
  • Ability to work flexible hours including evenings, weekends and holidays
  • Capability to handle financial and administrative duties

Job Qualifications

  • At least 2+ years of senior level management experience in a full-service, high-volume dining establishment
  • Extensive front of house knowledge
  • Advanced knowledge of financial aspects
  • Strong interpersonal and conflict resolution skills
  • Stable and progressive work history
  • Strong work ethic

Job Duties

  • Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility, and labor costs
  • Assist the General Manager in ensuring that all financial (invoices, reporting) and personnel/payroll related administrative duties are completed accurately, on time and in accordance with company policies and procedures
  • Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
  • Ensure positive guest service in all areas
  • Investigate and respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
  • Manage shifts which include daily decision making, scheduling, planning while ensuring consistent high quality of food preparation and service
  • Provide direction to employees regarding operations and procedural issues while developing employees by providing ongoing feedback, establish performance expectations and by conducting performance reviews

Job Qualifications

Experience

Expert Level (7+ years)


Job Location

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