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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Job Description
Four Seasons Hotels and Resorts is a premier global luxury hotel management company, known for its dedication to delivering exceptional hospitality experiences. With over 120 hotels and resorts and 50 private residences across 47 countries, Four Seasons has established itself as a leader in the luxury hospitality industry. The company prides itself on a culture that emphasizes its people, recognizing that the foundation of delivering outstanding guest services lies within its employees. Four Seasons fosters a diverse and inclusive workplace where individuals are encouraged to grow, innovate, and treat each other with respect, creating a genuine heart-centered approach to luxury... Show More
Job Requirements
- Degree in revenue management, hotel/lodging management or business administration
- Minimum 5 years experience in revenue management and/or hotel operations
- Experience managing revenue across multiple hotels preferred
- Proficient in spreadsheet and database management
- Proficiency with MS Office, Teams, Excel, Word, PowerPoint
- Familiarity with Hyperion Enterprise, IDeaS G3, TravelClick, Lighthouse, Opera PMS preferred
- Strong communication and presentation skills
- Ability to analyze complex data and develop strategic plans
- Excellent organizational and problem-solving abilities
- Ability to handle multiple priorities simultaneously
- Experience in gaining consensus through business analytics
Job Qualifications
- Degree in Revenue Management, Hotel/Lodging Management or Business Administration
- 5 years of experience working in revenue management and/or hotel operations
- Multiple hotel revenue management experience preferred
- Experience and strong knowledge of spreadsheets, pivot tables and database use
- Proficiency in MS Office, Teams, Excel, Word, PowerPoint, Hyperion Enterprise, IDeaS G3 Revenue Management, TravelClick, Lighthouse, and Opera PMS preferred
- Excellent communication and presentation skills
- Ability to condense complex data into meaningful strategy
- Strong time management skills and capacity to handle multiple tasks simultaneously
- Ability to present contrarian viewpoints and gain consensus through business analytics
- Excellent analytical, organizational, and problem-solving skills
Job Duties
- Create annual budget and monthly forecasts for rooms occupancy, ADR and revenue
- Interpret business analytics into meaningful action to improve performance
- Create and submit hotel forecasts leveraging IDeaS G3 Revenue Management System and monitor accuracy on weekly basis
- Manage inventory through all distribution channels for optimal availability
- Lead optimal pricing strategy and analysis and recommendations
- Build consensus within Revenue Strategy Team to move new initiatives forward
- Lead and present weekly Revenue Strategy and Forecast Meetings
- Drive total revenue management business analytics and opportunities
- Partner with operations to implement new initiatives and measure results
- Engage regularly with OTA Market Managers, corporate marketing, agencies, and vendors on campaign management opportunities
- Take ownership of merchandising strategies including web featured package display, online upsell descriptions, GDS sequence, OTA placement and store participation
- Act as business owner of Opera, BI tools, IDeaS G3 revenue management system, and future RM systems for catering, F&B, etc
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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