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Job Overview
Employment Type
Full-time
Part-time
Compensation
Hourly
Range $19.76 - $23.00
Work Schedule
Flexible
Benefits
Competitive wages
Access to wages before payday
flexible scheduling options
Paid Time Off
Holidays
Health Insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
401(k) with employer matching
Paid training
Opportunities for advancement
meals
uniforms
Employee assistance program
Job Description
Integral Senior Living (ISL) is a premier senior living management company that proudly operates a variety of care and lifestyle-focused communities across California and surrounding regions. With an extensive portfolio that includes Independent Living, Assisted Living, and specialized Memory Care communities, Integral Senior Living serves thousands of residents and supports countless families throughout these areas. ISL's commitment to quality care is deeply rooted in its foundational "Culture Keepers" principles. These principles enable the company to foster purpose-driven environments where every resident can thrive comfortably while each team member feels valued, empowered, and supported in their daily work. Recognized as one... Show More
Job Requirements
- High school diploma or equivalent
- one to three years of customer service experience
- strong communication and interpersonal skills
- ability to manage multiple phone lines and visitors efficiently
- proficiency in basic computer applications
- reliable and punctual
- ability to maintain confidentiality and professionalism
- positive attitude and problem-solving skills
Job Qualifications
- High school diploma or general education degree (GED) preferred
- one to three years customer service experience and/or training
- or equivalent combination of education and experience
Job Duties
- Carries out telephone answering and reception duties as required
- takes complete messages with pertinent information and communicates messages to the intended recipient
- greets residents and visitors
- answers inquiries and gives directions
- collates brochures for the marketing department
- prepares meal tickets for team members and family members
- tallies meal count sheets for the Dining staff
- updates the Resident Phone List and Roster and Move-In and Move-Out Register daily
- manages appointments for residents and family members such as hairdresser and transportation
- maintains and keeps desk and entry area neat and organized
- organizes and distributes mail to residents, Executive Director and Department Coordinators
- maintains resident forms for miscellaneous credits
- maintains adherence to all company personnel policies and established operating policies and procedures
- other duties as assigned
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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