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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Benefits
Medical insurance
Vision Insurance
Dental Insurance
Life insurance
Disability insurance
Paid Time Off
Mental Health Resources
Go Hilton travel discount program
401(k) plan with Company Match
Career growth and development
Recognition and rewards programs
DailyPay access
debt-free education
Inclusive family-building and fertility benefits
Bereavement leave
Adoption Assistance Program
Employee Stock Purchase Program
Complimentary Meals
complimentary parking
Health club fitness center access
Job Description
Hilton Anatole is the only Hilton corporate-managed hotel in the Dallas-Fort Worth (DFW) area and one of the region's most iconic properties. This renowned hotel stands out for hosting high-touch social events as well as large-scale, multi-day conferences, making it a landmark destination for both business and leisure travelers. Known for unparalleled service and exceptional event spaces, Hilton Anatole caters to a diverse clientele, ranging from corporate groups and associations to weddings and social gatherings, providing them with a world-class hospitality experience. As part of the globally recognized Hilton brand, the Hilton Anatole upholds a commitment to quality, innovation, and... Show More
Job Requirements
- 2 plus years of hotel event management experience handling large groups
- Experience with large, big box properties preferred
- Experience with forecasting group business and handling billing
- Proficiency in event management software including Delphi, Amadeus, Salesforce and FDC
- Strong negotiation and communication skills
- Ability to manage complex events and multi-departmental coordination
- Leadership experience in supervising and developing team members
Job Qualifications
- 2 plus years of hotel event management experience handling large groups
- Experience with Delphi, Amadeus, Salesforce and FDC program is highly preferred
- Experience with forecasting own group and collecting payments for deposits and final billing
- Strong negotiation and communication skills
- Proven ability to manage large-scale events
- Leadership skills including team supervision and professional development
- Ability to collaborate cross-functionally with operations and sales teams
Job Duties
- Execute written sales agreements for large-scale and complex full-service meetings, conventions and events with more than 300 cumulative room nights
- Negotiate terms and pricing of vendor partner agreements and service agreements with companies and organizations affiliated with group business
- Maintain relationships among the customers, their representatives and the hotel to ensure full participation in servicing accounts
- Initiate verbal and written communication with customers and hotel departments outlining details and specifics of the event including payment structure, room block management, food and beverage, public room rental, exhibit hall fees, incremental and affiliate revenue streams, performance damages and master billing process
- Partner with operations departments
- Monitor and develop team member performance to include providing supervision and professional development, conducting counseling and evaluations and delivering recognition and reward
- Monitor and assess service and satisfaction trends, evaluate and address issues and make improvements accordingly
- Recruit, interview and train team members
Job Criteria
Experience
Expert Level (7+ years)
Job Location
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