Job Overview
Compensation
Type:
Salary
Rate:
Range $165,000.00 - $220,000.00
Benefits
Medical insurance
Dental Insurance
Life insurance
Disability insurance
401(k) matching
Flexible Paid Time Off
Paid holidays
Job Description
Medidata is a global leader in digital solutions designed to accelerate the development of smarter treatments and promote healthier lives through innovative support for clinical trials. With a legacy spanning 25 years and involvement in over 36,000 trials impacting 11 million patients worldwide, Medidata has established itself as an industry pioneer. The company leverages cutting-edge technology, powerful analytics, and one of the largest clinical trial data repositories to deliver seamless, end-to-end platforms that enhance patient experiences, speed clinical breakthroughs, and bring life-changing therapies to market more efficiently. Trusted by over 1 million users, Medidata fosters innovation across biotech, pharmaceutical, and... Show More
Job Requirements
- Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management
- at least 4-6 years in a managerial or supervisory capacity
- minimum of 5+ years of experience managing vendors
- bachelor's degree in supply chain management, business administration, engineering, or related field
- advanced degree or relevant certification preferred
- expert knowledge of logistics and mobile device management in clinical trial, biotech, or medical device industry
- proven expertise with order processing systems, inventory management software, and MDM solutions
- knowledge of import/export documentation and global trade compliance
- exceptional leadership and team development skills
- strong analytical abilities with KPI tracking
- excellent written and verbal communication skills
- ability to manage multiple complex projects simultaneously in a fast-paced environment
Job Qualifications
- Minimum of 8+ years of experience in supply chain management, clinical logistics, or clinical supply services and mobile device management, with at least 4-6 years in a managerial or supervisory capacity
- Minimum of 5+ years of experience managing vendors
- Bachelor's degree in Supply Chain Management, Business Administration, Engineering, or a related field
- advanced degree or relevant certification such as APICS, CPIM, CSCP preferred
- Expert knowledge of logistics and mobile device management within clinical trial, biotech, or medical device industry
- Proven advanced expertise with order processing systems, inventory management software, and MDM solutions
- Demonstrated knowledge of import/export documentation and global trade compliance requirements
- Exceptional leadership, team development, and cross-functional collaboration skills
- Strong analytical skills with the ability to interpret data, track KPIs, and drive continuous improvement
- Excellent written and verbal communication, with proven ability to interact with senior leadership, sales teams and external clients
- Demonstrated ability to manage multiple complex projects simultaneously in a fast-paced, high-stakes environment
Job Duties
- Develop, implement, and maintain the global logistics and supply chain strategy for hardware used in clinical trials
- oversee the entire device lifecycle including procurement, inventory management, provisioning, global distribution, returns, and destruction
- design and execute supply plans aligned with clinical trial timelines and requirements
- drive innovation and process improvements using technology and analytics to optimize forecasting, inventory levels, and responsiveness
- lead the vision, strategy, and execution of the Mobile Device Management program across all Patient Experience solutions
- oversee MDM policies and procedures for security, configuration, remote wipe, app distribution, and device tracking in compliance with GxP and data privacy regulations
- manage relationships with external vendors, suppliers, couriers, and customs brokers involved in device provisioning, shipping, and help desk support
- negotiate contracts, monitor KPIs, and manage vendor performance to ensure quality, reliability, cost-effectiveness, and geographic coverage
- collaborate cross-functionally with multiple teams to ensure smooth order fulfillment, resource alignment, and budget adherence
- act as the primary escalation point for deployment and provisioning issues, troubleshooting complex problems to minimize trial disruption
- ensure logistics and device management activities comply with international trade regulations, GxP, ICH guidelines, and regulatory requirements
- develop and update SOPs, work instructions, and training materials
- identify opportunities for cost reduction and increased profit margins
Job Qualifications
Experience
Expert Level (7+ years)
Job Location
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