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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $75,000.00 - $80,000.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
bonus eligibility
Employee Discounts
Professional Development
Job Description
Rosewood Miramar Beach is a prestigious ultra-luxury resort located in the picturesque Montecito community of Santa Barbara, California. Nestled along one of Southern California's most exclusive and beautiful beaches, this 16-acre residential-style estate is renowned for its exceptional service and elegant design, earning it the esteemed Forbes Five-Star status—a distinction held by only 15 properties worldwide. The resort offers 153 ultra-luxury guest rooms and suites, including beachfront accommodations, signature suites, and multi-bedroom bungalows designed to create unforgettable experiences for every visitor. Guests enjoy world-class amenities such as the Forbes Five-Star Sense, A Rosewood Spa, a modern fitness studio, two cabana-lined... Show More
Job Requirements
- College degree or equivalent work experience
- Two years’ experience as a security manager for a luxury or ultra-luxury property preferred
- Ability to perform job functions with attention to detail, speed and accuracy
- Prioritize, organize and follow-up effectively
- Good judgment and problem-solving skills
- Clear communication and ability to work cohesively as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information and hotel data
- Proficiency with Microsoft Office products
- Proficiency with MS Shift
- Proficiency with Salto
- Proficiency with Know Cross
- Required to speak, read, and write in English
- Fluency in other languages preferred
Job Qualifications
- Two years’ experience as a security manager for a luxury or ultra-luxury property preferred
- College degree or equivalent work experience
- Ability to perform job functions with attention to detail, speed and accuracy
- Prioritize, organize and follow-up effectively
- Good judgment and problem-solving skills
- Clear communication and ability to work cohesively as part of a team
- Ability to work with minimal supervision
- Maintain confidentiality of guest information and hotel data
- Proficiency with Microsoft Office products
- Proficiency with MS Shift
- Proficiency with Salto
- Proficiency with Know Cross
- Required to speak, read, and write in English
- Fluency in other languages preferred
Job Duties
- Maintain an accurate and updated filing system of all correspondence and collateral
- Maintain complete knowledge of and comply with all departmental policies, service procedures and standards
- Ensure that standards are maintained at a superior level on a daily basis
- Determine training requirements and conduct appropriate courses and seminars
- Ensure continuing training and development of Security staff
- Participate in the implementation of the Hotel’s Crisis Management Team (CMT)
- Assist in the design, implementation and regular reviews of the safety policies and procedures
- Note and report broken, defective or dangerous equipment and facilitate repairs and corrective action for hazards
- Implement all emergency/fire procedures and ensure staff are fully conversant
- Handle emergency situations when necessary
- Handle all guest-related incidents as necessary
- Prepare work schedules for effective staffing, ensuring efficient operation within labor standards
- Monitor railroad tracks for train and assist guests across safely
- Advise all in the area of approaching train and prevent passage when alerts sound
- Ensure railroad tracks are monitored 24/7 and crossing gates are closed at all times
- Maintain high morale, minimize turnover, and focus on staff development
- Conduct monthly departmental meetings
- Ensure staff have current job descriptions and organizational charts
- Maintain effective flow of communication within the department
- Establish and maintain control procedures for lost and found
- Maintain daily logbook and report all incidents to Director of Security and Managing Director/Hotel Manager
- Maintain accurate records of all guest and employee accidents and incidents
- Support and assist in maintaining the operating standards established by Rosewood Hotels and Resorts
- Perform all other duties as required
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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