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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Exact $16.90
Work Schedule
Standard Hours
Job Description
The Resort at Pelican Hill, located in Newport Beach, California, is a premier luxury resort known for its breathtaking ocean views, exceptional amenities, and commitment to providing unforgettable guest experiences. Part of the prestigious St. Regis Hotels & Resorts portfolio under Marriott International, The Resort at Pelican Hill offers guests a blend of timeless elegance and modern sophistication. With a dedication to impeccable service and attention to detail, the resort caters to discerning travelers seeking a refined and relaxing getaway in one of Southern California's most beautiful coastal settings. This establishment is renowned for its exceptional hospitality standards, luxurious accommodations,... Show More
Job Requirements
- High school diploma or G.E.D. equivalent
- ability to stand or walk for extended periods
- ability to lift, carry, push, and pull up to 10 pounds
- willingness to work full-time hours
- excellent communication skills
- ability to work collaboratively with team members
- adherence to company safety and security policies
- commitment to providing excellent guest service
- must be punctual and reliable
- ability to maintain confidentiality of proprietary information
Job Qualifications
- High school diploma or G.E.D. equivalent
- no related work experience required
- no supervisory experience required
- excellent communication skills
- ability to work well in a team environment
- strong customer service orientation
- professional appearance and demeanor
- basic knowledge of dining room operations
- ability to follow instructions and company policies
- may have prior hospitality or food and beverage experience but not required
Job Duties
- Greet guests and determine the number in their party
- seat guests by finding a clean, available table
- pull out chairs
- place clean/current menus in front of guests
- guide guests through dining rooms and provide assistance
- move and arrange tables, chairs, and settings
- organize seating for groups with special needs
- ensure place settings are appropriate with napkins and clean silverware
- check menus for cleanliness and availability
- maintain cleanliness of work areas and practice clean-as-you-go procedures
- monitor dining rooms for seating availability, service, safety, and guest well-being
- follow company and safety policies and procedures and report unsafe conditions
- maintain clean and professional personal appearance
- welcome and acknowledge guests according to company standards
- communicate clearly and professionally
- answer telephones with proper etiquette
- develop positive working relationships and support team goals
- ensure adherence to quality standards
- stand, sit, or walk for extended periods
- move, lift, carry, push, pull, and place objects up to 10 pounds
- perform other reasonable duties as requested by supervisors
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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