Seasonal Event Staff, Guest Experience Operations(2026)
Job Overview
Employment Type
Temporary
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $20.76
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Employee Discounts
flexible scheduling
Professional development opportunities
Retirement Plan
Job Description
Crystal Bridges Museum of American Art is a renowned cultural institution located in Bentonville, Arkansas, dedicated to showcasing the richness and diversity of American art. Founded in 2005 by philanthropist and arts patron Alice Walton, the museum opened its doors in 2011 as a public, non-profit charitable organization that offers free admission to its visitors. The museum provides an immersive experience by integrating art and nature, allowing guests to explore the unfolding story of America through an extensive collection of outstanding American artworks and exhibitions. Crystal Bridges actively collects, exhibits, interprets, and preserves works that highlight the American heritage and... Show More
Job Requirements
- High school diploma or GED
- Ability to work flexible hours including nights and weekends
- Ability to stand and walk for at least three hours
- Ability to lift a minimum of 50 pounds unassisted
- Good eye-hand coordination and visual acuity
- Ability to communicate politely and effectively with a diverse public
- Ability to adapt to changing environments and multiple priorities
- Ability to follow written and verbal instructions
- Ability to work at various event types and outdoor settings
- Minimum availability for one shift each quarter
- Reliable attendance and punctuality
Job Qualifications
- High school diploma or GED preferred
- Associate degree from an accredited institution preferred
- Enthusiasm for being a team member at a major performing arts venue
- Excellent attendance and punctuality
- Ability to be patient, flexible, and focused on exceptional guest experience
- Ability to multi-task and be a team player
- Ability to use good judgement
- Ability to recognize and address customer service concerns professionally
- Good command of general computer applications and basic math skills
- Minimum 6 months experience in customer service or related industry preferred
- Good verbal and written communication skills
- Ability to clearly speak and understand English
- Bilingual skills are a plus
Job Duties
- Present a welcoming demeanor to all guests and provide appropriate information as necessary to all who enter assigned areas
- Provide excellent guest service to all members, guests, and colleagues at locations throughout the institutions, including outdoor venues
- Interact with the public in a courteous and respectful manner while upholding institution policies and event specific guidelines
- Remain flexible and demonstrate skills in guest experience, communications, and problem solving, and adjust to situations while maintaining composure
- Observe and report any concerns of criminal activity, fire, and safety hazards in public and non-public spaces
- Communicate effectively with Guest Experience Operations Supervisors to ensure all issues are responded to efficiently
- Validate identification of guests, staff, and contractors to restrict access to authorized individuals
- Work at a variety of events including concerts, culinary activations, weddings, festivals, providing support such as ID check, metal detection, bag checks, ticket scanning, and answering guest questions
- Attend all necessary staff meetings and communicate concerns and solutions
- Become familiar with buildings, grounds, and community to provide appropriate guest information
- Report to work punctually, dressed in approved uniform, and fully prepared for each shift
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
You may be also interested in: