Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $20.54 - $25.68
Work Schedule
Standard Hours
Benefits
Rewarding compensation
Medical insurance
Vision Insurance
Life insurance
Employee assistance program
Paid Time Off
Paid holidays
paid parking
Safety gear
uniforms
Employee Discounts
Tuition Assistance
development opportunities
401k plan with company match
Job Description
Y. Hata & Co., Limited is a distinguished and locally owned family-run business that has been a cornerstone of Hawai'i's foodservice industry for over 111 years. Known for its commitment to excellence, Y. Hata has developed a respected legacy built on lasting relationships, tradition, and a profound dedication to supporting the local community. As an employer, Y. Hata fosters a purpose-driven workplace where every team member is welcomed as part of the 'Ohana (family), embracing a culture of respect, encouragement, and professional growth. The company's core values shape a positive and engaging work environment where employees are valued, supported, and... Show More
Job Requirements
- High school diploma or GED equivalent
- One to two years of previous customer service or telemarketing and/or experience preferred
Job Qualifications
- High school diploma or GED equivalent
- One to two years of previous customer service or telemarketing and/or experience preferred
Job Duties
- Receives and accurately processes orders via electronic transmission, telephone or fax
- Has knowledge and follows guidelines in the Customer Service Procedures Manual
- Has knowledge and practice of telephone etiquette skills as outlined in the 'Enhancing Telephone Skills and Technique' handbook
- Creates mutually successful partnerships by developing customer solutions and introducing new product lines
- Manages and follows through with customer orders, discrepancies, and customer concerns
- Proficiency in the use of all company proprietary software (i.e. PowerEnterprise, Powersell, Powernet, Insight, etc.)
- Maintains working knowledge of at least two CSR account positions via cross training
- Performs similar and related duties as assigned by supervisor
- Uses the Company's Mission/Vision Statements and Core Values as their guiding principles
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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