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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $39,700.00 - $85,200.00
Work Schedule
Rotating Shifts
Weekend Shifts
Benefits
401(k)
Disability insurance
Employee assistance program
Health Insurance
Life insurance
Paid Time Off
room discounts
Employee Food and Beverage Discounts
Job Description
Driftwood Hospitality Management is a leading hospitality management company known for its fully integrated approach to providing exceptional services across its portfolio of hotels. The company prides itself on an empowering organizational culture that encourages associates to take initiative, be proactive, and contribute directly to the success of each property. Its commitment to outstanding client service is reflected in the dedication of its team, composed of some of the most talented professionals in the hospitality industry. Driftwood Hospitality Management operates with well-defined strategies and objectives that guide each associate’s efforts toward achieving excellence in guest satisfaction and operational results. The... Show More
Job Requirements
- Bachelor’s degree preferred
- Minimum of three years progressive sales experience
- Previous hospitality industry experience preferred
- Proficient in Microsoft Office and hotel sales software
- Strong negotiation and communication skills
- Ability to work flexible hours including varied shifts
- Must be able to lift up to 25 pounds
- Valid driver’s license preferred
- Ability to travel locally for client meetings and site inspections
Job Qualifications
- Minimum of three years of progressive sales experience
- Previous experience in hospitality industry preferred
- Experience selling luxury brands and experiential services preferred
- Strong negotiation and creative selling skills
- Proficient with Microsoft Office and hotel sales systems such as Delphi
- Ability to conduct internet research and prospecting
- Effective sales and up-selling abilities
- Knowledge of menu planning, food presentation, and event service operations
- Understanding of guest room and meeting space inventory management
- Strong customer development and relationship management skills
- Familiarity with AV products and contract management
- Financial management capabilities including P&L understanding, budgeting and forecasting
- Excellent verbal and written communication skills
- Strong problem-solving and decision-making abilities
- Ability to build guest and associate relations
- Presentation and organizational skills
- Effective closing and persuasion skills
Job Duties
- Builds top line revenue by adhering to sales strategy guidelines
- Identifies and pursues revenue opportunities based on event profiles
- Meets and exceeds individual revenue goals
- Manages customer budgets to maximize revenue and meet customer needs
- Conducts customer site inspections and sales calls
- Creates sales contracts and accurately forecasts group sleeping rooms and revenue
- Coordinates event details and maintains high customer satisfaction
- Acts as mentor for sales processes and proactively solicits new business
- Responds promptly to inquiries within market segment
- Collaborates with internal departments to ensure service delivery
- Participates in developing corrective action plans to improve guest satisfaction
- Demonstrates leadership and commitment to company principles
- Contributes to team results and effectively manages conflicts
- Allocates time and resources efficiently and overcomes obstacles
- Pursues continuous self-development and mentors others
- Uses hotel systems for managing customer information
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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