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Sales Manager
Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
performance bonuses
Travel opportunities
Job Description
This hiring establishment is a prestigious hotel committed to delivering exceptional hospitality experiences to its diverse clientele. As a key player in the hospitality industry, this hotel offers a sophisticated environment for both leisure and business travelers. Known for its luxurious accommodations, premium services, and exceptional venues for events and meetings, the hotel stands as a beacon of excellence in its market. With a dedicated focus on quality, customer satisfaction, and continuous innovation, the hotel has developed a strong reputation that attracts guests from around the world.
The role of Sales Manager at this esteemed hotel is a dynamic positio... Show More
The role of Sales Manager at this esteemed hotel is a dynamic positio... Show More
Job Requirements
- Bachelor’s degree in hospitality management, business administration, marketing, or a related field
- Minimum 3-5 years of experience in hotel sales or hospitality account management
- Experience with CRM or PMS system, e.g., Opera, Delphi, Salesforce is preferred
- Strong negotiation and presentation skills
- Excellent written and verbal communication abilities
- Proven track record in achieving or exceeding sales targets
- Proficiency in Microsoft Office Suite and hotel sales systems
- Highly organized, self-motivated, and able to manage multiple priorities
- Professional appearance and positive, service-oriented attitude
- Full-time role, generally Monday-Friday, with flexibility for evening or weekend client meetings and events
- Requires travel for sales calls, industry events, or client visits as needed
Job Qualifications
- Bachelor’s degree in hospitality management, business administration, marketing, or a related field
- Minimum 3-5 years of experience in hotel sales or hospitality account management (corporate, MICE, or leisure segments)
- Experience with CRM or PMS system, e.g., Opera, Delphi, Salesforce is preferred
- Strong negotiation and presentation skills
- Excellent written and verbal communication abilities
- Proven track record in achieving or exceeding sales targets
- Proficiency in Microsoft Office Suite and hotel sales systems
- Highly organized, self-motivated, and able to manage multiple priorities
- Professional appearance and positive, service-oriented attitude
Job Duties
- Develop and implement sales strategies to achieve and exceed revenue goals for rooms, events, and catering
- Actively prospect and secure new business through sales calls, networking, online research, and participation in trade shows or community events
- Manage and grow relationships with key accounts, ensuring repeat business and long-term partnerships
- Prepare and present sales proposals, contracts, and presentations tailored to client needs
- Conduct site inspections and client meetings to showcase hotel facilities and services
- Maintain accurate and up-to-date records of client interactions, bookings, and contracts in the hotel’s CRM system
- Negotiate rates and contracts in alignment with hotel pricing policies and revenue management strategies
- Collaborate with the reservations, banquet, and operations teams to ensure all details of group and event bookings are executed smoothly
- Follow up with client’s post-event to ensure satisfaction and identify future opportunities
- Analyze sales performance, market trends, and competitor activity to identify business opportunities
- Prepare weekly, monthly, and quarterly sales reports for management review
- Contribute to the hotel’s annual sales and marketing plan and participate in budgeting and forecasting discussions
- Work closely with marketing to develop promotional materials and campaigns
- Assist with training and mentoring sales coordinators or junior sales team members
- Collaborate with the revenue management team to optimize pricing and inventory control
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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