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Job Overview
Employment Type
Full-time
Work Schedule
Standard Hours
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
This hiring establishment is a reputable hotel known for providing exceptional guest services and maintaining a strong presence in the hospitality industry. As a full-service hotel, it offers a wide range of amenities including banquet facilities, catering services, and event spaces designed to host memorable gatherings and business meetings. The hotel prides itself on its commitment to delivering remarkable experiences to guests while driving revenue growth through strategic sales and marketing efforts.\n\nThe Sales Coordinator position is a crucial role within the hotel’s Sales and Marketing team. This full-time role primarily focuses on providing comprehensive administrative and operational support to ensure... Show More
Job Requirements
- Diploma or degree in hospitality management business administration or related field
- Minimum 1-2 years of experience in hotel sales reservations or front office preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office word excel powerpoint and hotel CRM systems e.g. opera delphi salesforce
- Detail-oriented with strong time management skills
- Team player with a proactive customer-focused attitude
Job Qualifications
- Diploma or degree in Hospitality Management Business Administration or a related field
- Minimum 1-2 years of experience in hotel sales reservations or front office preferred
- Excellent communication and interpersonal skills
- Strong organizational and multitasking abilities
- Proficiency in Microsoft Office (Word Excel PowerPoint) and hotel CRM systems (e.g. Opera Delphi Salesforce)
- Detail-oriented with strong time management skills
- Team player with a proactive customer-focused attitude
Job Duties
- Assist the Sales Manager(s) in daily sales activities including preparing proposals contracts and correspondence
- Maintain and update client databases sales records and reports using the hotel’s CRM or property management system
- Prepare weekly and monthly sales reports tracking revenue leads and conversion rates
- Handle incoming calls emails and inquiries in a timely and professional manner
- Schedule and coordinate appointments site inspections and client meetings
- Liaise with the banquet catering and front office teams to ensure event and group details are accurately communicated and executed
- Prepare group resumes event orders and ensure all details are up to date
- Follow up with clients post-event for feedback and potential repeat business
- Support marketing initiatives such as promotional materials social media updates and sales campaigns
- Assist with the coordination of hotel participation in trade shows exhibitions and networking events
- Maintain positive relationships with existing and potential clients to maximize sales opportunities
- Provide excellent customer service and promptly address client requests or issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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