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Job Overview
Employment Type
Full-time
Compensation
Salary
Range $51,300.00 - $66,100.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Employee Discounts
Flexible work schedule
Job Description
The hiring establishment is a dynamic and reputable hotel that prides itself on delivering exceptional guest experiences through a comprehensive range of hospitality services. Known for its commitment to excellence, this hotel operates in a competitive market where group sales, catering, and events play a crucial role in overall business success. The company values integrity, relationship-building, innovation, and a positive work environment, ensuring that all team members uphold the highest ethical standards while striving to exceed customer expectations. The organization fosters a community-centric culture, encouraging employees to be active participants within their local network and to contribute meaningfully to both... Show More
Job Requirements
- Hold self and others to high ethical standards
- Exceptional sales skills to include client development retention and communication
- Demonstrated strategic thinking skills
- Excellent oral and written communication skills
- Sales ability and a competitive spirit
- High energy personality
- Strong interpersonal and communication skills to develop and enhance business relationships
- Active member of the community
- Desire to network and get involved
- Willingness to provide exceptional customer service
- Warm friendly and service-oriented philosophy
- High degree of flexibility and tolerance for change
- Computer literate
- Excellent organizational and follow-through skills
- Ability to carry out multi-task projects
- Ability to work well with diverse groups or individuals
- Regular and consistent attendance
Job Qualifications
- Bachelor's degree preferred in a related field
- 3-5 years of equivalent experience in hospitality sales or related industry
- Experience with sales and catering sales systems preferred
- Exceptional sales skills including client development retention and communication
- Demonstrated strategic thinking skills
- Excellent oral and written communication skills
- Strong interpersonal and communication skills to develop and enhance business relationships
- Computer literate
- Excellent organizational and follow-through skills
- Ability to carry out multi-task projects
- Ability to work well with diverse groups or individuals
- Regular and consistent attendance
Job Duties
- Prospect solicit negotiate and secure new and repeat business to achieve individual and team revenue goals
- Maximize revenue through strategic upselling contract negotiation and creative event and catering solutions
- Develop and execute monthly SMART sales plans aligned with overall business objectives
- Build and maintain strong client relationships through proactive communication follow-up and exceptional service
- Understand client needs and deliver tailored solutions that exceed expectations and drive repeat business and loyalty
- Plan coordinate and execute events from initial inquiry through post-event follow-up ensuring all details are accurate and seamless
- Conduct site tours client meetings and pre-event meetings to confirm event requirements and expectations
- Collaborate with internal departments Banquets Front Desk Housekeeping Maintenance and Food and Beverage to ensure successful event execution
- Partner with culinary and sales leadership to develop menus and event concepts aligned with client needs and current trends
- Identify and pursue new business opportunities through prospecting networking market research and community engagement
- Maintain knowledge of market trends competitor activity and hotel offerings to effectively position and sell services
- Maintain accurate and organized client records contracts and sales activity using CRM and sales systems
- Prepare and manage all sales documentation contracts BEOs proposals reports in a timely and accurate manner
- Communicate event details updates and changes effectively through BEO meetings and ongoing cross-department collaboration
- Deliver exceptional guest and client experiences by resolving inquiries and concerns in a timely professional manner
- Act as Manager-on-Duty as assigned and support hotel operations including responding to emergencies as needed
- Ensure compliance with company policies procedures and safety standards
- Represent the hotel professionally within the community and participate in training meetings and professional development opportunities
- Other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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